Public Transit Travel Trainer

MTM Transit•Baltimore, MD

7d•Onsite

About The Position

MTM Transit is seeking a Public Transit Travel Trainer to train individuals on the utilization of public transportation. This role involves assessing individuals for independent public transportation use, creating personalized lesson plans, and educating them on various travel skills such as trip planning, street crossing, bus and train travel, map and schedule reading, and safety skills. The Travel Trainer will also research and develop custom presentations for new referral program opportunities within the community. This position is contingent upon the award of an RFP.

Requirements

High school diploma or G.E.D. equivalent.
Must have experience assessing people with disabilities in how to use and navigate accessible public transportation to include bus and/or rail.
Experience in teaching or training.
Must have two (2) years’ experience working with clients with physical and/or cognitive functional disabilities.
Familiarity with the American with Disabilities Act (ADA) especially within public transportation.
Familiarity with mobility aids and assistive technologies.
Patience and ability to work effectively with diverse populations.
Ability to create and implement training plans tailored to individual needs.
Demonstrated training skills, comfortable leading groups of people.
Strong interpersonal skills that allow for effective working relationships.
Intermediate level of proficiency or above with the Microsoft Office Suite, including Word, Excel and Outlook.
Excellent communication skills.
Excellent organizational and multi-tasking skills.
Ability to work flexible hours, in all weather conditions.
Ability to maintain high level of confidentiality.

Nice To Haves

Familiarity with the transit agency system, preferred.
Associate’s degree in Education, Human Services, or Healthcare preferred.

Responsibilities

Complete in-person intake and assessment for each applicant.
Make determinations whether or not an applicant is qualified to receive training based on the results of the assessment(s).
Create and provide one-on-one, individualized field training.
Demonstrate and instruct individuals on transit skills.
Demonstrate and instruct individuals on how to travel routes including navigation and way-finding strategies.
Instruct individuals on self-advocacy.
Create lesson plans that are appropriate for individuals of different learning levels.
Research and identify opportunities to enhance the referral program within the community, creating custom presentations for this outreach.
Conduct group presentations.
Establish relationships with professionals in the field, community and advocacy organizations.
Schedule training at the time and location of the specific routes requested.
Conduct outreach to develop materials.
Provide in class and in-the-field training to professionals.
Complete all reports and paperwork including but not limited to; initial intake, goal setting and plan, progressive evaluation, pre and post-test, final and follow-up report, satisfaction survey.
Conform to MTM’s HIPAA standards.