Public Svcs Spec

City of Memphis • Memphis, TN

23h • Onsite

About The Position

Works under general supervision of an Agency Manager or other designated supervisory personnel. Works in a team environment to provide exceptional customer service that is in line with the Library's Brand Promises (Welcoming, Fresh & Fun, Helpful, and Transformative). Plans, coordinates, develops, and implements library programs and community outreach activities, including STEAM (Science, Technology, Engineering, Arts, Math) development, career development, cultural enrichment, life-long learning, and literacy development. Provides public information and readers' advisory services. Works at various library agencies to assist with the collection and development of library materials. Recommends appropriate reading materials and collection resources to library management. Works in teams with various library personnel to perform professional library services, such as assisting customers with computers, identifying materials in a collection, etc. Provides basic circulation desk services, as needed. Lifts and carries books, supplies, or materials to assist customers. Stocks library shelves with books and reading materials. Assists in training staff and volunteers, as assigned.

Requirements

• Exceptional customer service skills.
• Ability to work in a team environment.
• Ability to lift and carry books, supplies, or materials.

Responsibilities

• Plans, coordinates, develops, and implements library programs and community outreach activities, including STEAM development, career development, cultural enrichment, life-long learning, and literacy development.
• Provides public information and readers' advisory services.
• Assists with the collection and development of library materials.
• Recommends appropriate reading materials and collection resources to library management.
• Performs professional library services, such as assisting customers with computers and identifying materials in a collection.
• Provides basic circulation desk services, as needed.
• Stocks library shelves with books and reading materials.
• Assists in training staff and volunteers, as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees