Public Space Attendant

Black Oak Casino Resort•Tuolumne, CA

1d•Onsite

About The Position

Responsible for cleaning the lobby, elevators, restrooms and public areas in safe, efficient, professional and friendly manner consistent with Hotel Policies and Procedures.

Requirements

Must possess a high school diploma, G.E.D., or equivalent.
Must be at least 18 years old.
Must complete Blood Borne Pathogen.
Must be able to understand and provide friendly guest service.
Must be able to understand and comply with proper cleaning techniques, procedures and hotel standards.
Must be knowledgeable on chemical management, MSDS and always place chemicals and supplies in a secured location.
Must be able to operate a vacuum, mop and properly use cleaning equipment and supplies.
Must give strong attention to detail and possess excellent organizational and time management skills.
Must be able to work in a fast-paced environment (sometimes under pressure) while remaining professional, flexible, and efficient.
Must be able to communicate proficiently in English.
Must be able to pass a mandatory drug test and background check.
Must provide evidence of employment eligibility in the U.S.

Nice To Haves

Experience in the hospitality industry as well as knowledge of common industry terms and practices preferred.
May be required to possess and maintain a valid California driver license and Black Oak Casino drivers permit.

Responsibilities

Receives and reviews assignments, priority requests, keys and supplies from Hotel Housekeeping Management.
Retrieves and stocks caddie/cart to ensure all supplies are available.
Cleans and stocks assigned public areas i.e. public elevators, elevator tracks, lobby and restrooms. This includes dusting, polishing, vacuuming, glass cleaning and trash removal.
Cleans Team Member restrooms and offices as assigned.
Performs quality check on public space televisions, telephones and lamps.
Walks all assigned spaces at beginning and end of shift.
Removes newspapers, trash and notes any areas that require immediate cleaning.
Turns in keys, properly stores and secures caddie/cart and unused supplies at end of shift.
Promptly reports any incidents of Guest dissatisfaction or unusual matters of significance to Manager/Supervisor so that corrective measures may be taken.
Promptly delivers all articles left in public spaces to Hotel Housekeeping Management for entry into Lost and Found.
Promptly reports all emergencies, accidents, injuries, missing articles, damage, mechanical problems and safety hazards to Hotel Housekeeping Management.
Writes shift reports including any incident of theft, accident or injury as assigned.
Maintains a positive attitude and acts in a consistently professional manner towards Guests and Team Members.
Ensures all communication containing Tuolumne Band of Me-Wuk Indians, TEDA, Inc., Black Oak Casino Resort and Guest information is consistent with privacy policies and practices.
Performs other duties and attends to special projects as assigned.
Participates in committees as requested.