FT - PM - Public Space Attendant - Westin Tempe

Horseshoe Bay Resort•Tempe, AZ
•Onsite

About The Position

The Westin Tempe is looking for a FT - PM - Public Space Attendant to join our amazing Housekeeping Team! This role takes part in servicing our guests around our beautiful Hotel. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction. As a Public Space Attendant, you'll be part of a great team of helpful people who are passionate about delivering exceptional service. You'll have the support and collaboration of your colleagues as you work together to provide a clean and comfortable environment for our guests.

Requirements

  • Ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Ability to communicate well with guests.
  • Willingness to "pitch-in" and help co-workers.
  • Team player.
  • Working knowledge of chemical cleaning agents and operation of various cleaning equipment.
  • Ability to extend arms, scrub, bend, stoop, and stand and walk public areas for extended periods of time.
  • Requires lifting up to 75 lbs.
  • Ability to push and/or pull wheeled carts weighing up to 100 lbs.
  • Ability to understand and follow directions.
  • Ability to perform job functions under limited supervision.
  • Remain professional at all times.
  • Treat all guests and associates with courtesy and respect.
  • Be adaptable to change in work area and procedures.
  • Willingness to learn new skills and/or improve existing ones.
  • Ability to solve routine problems that occur on the job.
  • Ask for help whenever unsure how to do something.
  • Adhere to hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals.
  • Must be willing to work PM shifts, including weekends and holidays.

Responsibilities

  • Servicing guests around the hotel in a friendly, courteous, timely, and professional manner.
  • Providing a clean and comfortable environment for guests.
  • Working with colleagues to achieve team goals.
  • Adhering to hotel security policies and procedures.
  • Reporting safety hazards and safety concerns.

Benefits

  • Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels
  • Flexible Schedules
  • Career Growth & Development
  • Insurance Benefit Available for both Full Time and Part Time Team Members
  • 401k Plan and Company Match Program
  • Vacation Pay / Sick Pay – Full Time and Part Time Team Members
  • Holiday Pay – Full Time Team Members
  • Amazing Recognition Programs/Giving Back – Community Outreach
  • Tuition Reimbursement
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