Public Services Supervisor

Pepperdine University•Malibu, CA

7d•Onsite

About The Position

The purpose of this position is to manage the smooth running of the Public Services Department on evenings and weekends in order to offer excellent customer service to its patrons. This position supports academic excellence by offering access to course materials and a welcoming environment conducive to study and research.

Requirements

Minimum two years of college.
Strong organizational and communication skills, both oral and written.
Excellent customer service skills.
The ability to perform detailed work with frequent interruptions.
The ability to work independently and as a team member.
Basic computer use.
Proficient in Google Suite and familiar with Microsoft Office products.

Nice To Haves

Bachelor's degree from an accredited institution.
Prior library experience, preferably in Public Services.
Experience with integrated library systems.
Experience supervising staff or student assistants.

Responsibilities

Supervise and manage the Public Services desk on evenings and weekends, closing the library.
Retrieve and circulate reserve materials.
Circulate materials from main collection as well as chargers, cables, etc.
Assist students with library catalog.
Assist students with study room reservations.
Recognize when research questions need to be forwarded to a librarian.
Show awareness of patron needs by communicating any changes.
Handle outgoing and incoming interlibrary loan requests.
Process incoming library materials, including serials and loose-leafs.
Assist with copy cataloging and processing of library reserves and books for main collection.
Assist with stacks maintenance, including overdue and lost books.
Perform other duties as assigned.
Uphold University mission through work performed.