Public Safety Supervisor

LCMC Health•New Orleans, LA

1d•Onsite

About The Position

This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary. Touro, at the forefront of medical excellence within LCMC Health’s incredible community of care, has been regionally recognized for 165 years as one of New Orleans' most enduring healthcare monuments. It’s where babies come from and New Orleanians are cared for. Learn more about Touro and our Leapfrog “Grade A” Hospital Safety distinction. Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems – it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do. You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. 1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 2. To ensure quality care and service, we may use information on your application to verify your previous employment and background. 3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States. About LCMC Health One-of-a-kind care comes from one-of-a-kind people. At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary. We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond. If you’re the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family. From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary. Let’s make every day extraordinary, together.

Requirements

High School Diploma/GED or equivalent
2 years of experience in Security / Law enforcement--hospital public safety. (CHNOLA / NOEH / Touro / WJMC)
Non-Violent Crisis Prevention Certification Required Issuer: Crisis Prevention Institute
Defensive Driving Certification Required Issuer: Defensive Driving Certification
Annual Baton Training Required Issuer: LCMC Health
Annual Firearm Training Required Issuer: LCMC Health
Certified Healthcare Protection Administrator Issuer: International Association for Healthcare Security & Safety (IAHSS)
Basic Life Support Health Care Provider (CPR, BLS) American Heart Association

Nice To Haves

Associate's Degree in Law Enforcement. (CHNOLA / NOEH / Touro / WJMC)

Responsibilities

Supervises employees including planning, scheduling, organizing and directing work, training personnel and recommending applicants for employment or for discipline, termination, or retention.
Performs new employee shift orientation, competency assessment, performance evaluation, and handling of personnel matters as delegated/designated.
Assigns placement of officers and monitors compliance.
Maintains high visibility with behavioral health unit(s), exterior, interior, and emergency room patrol.
Ensures all shift supervisory duties are completed error free and on-time.
Supervises the shift in accordance with department policies and procedures to provide quality security services.
Maintains employee accountability with all hospital policies and procedures.
Encourages participation from employees in the ongoing delivery of care/services and maintains high morale.
Ensures development of reports as scheduled and follow-up: Ensures that the appropriate security incident reports, related forms are reviewed and submitted to the leader(s).
Maintains a security posture in accordance with department policies/procedures and/or as directed: Ensures that the components of the electronic security system(s) are operational and monitored and that security patrols are established, monitored, and documented.
Ensures the assigned posts are established and monitored for effectiveness making sure hospital and associated grounds are secured as appropriate.
Ensures valuables are accounted for and secured upon receipt.
Takes predetermined action and renders assistance in emergencies such as accident, fire, and illness.
Communicates with service users about security needs and problems.
Oversees shift training plans and conducts informal training: Monitors the security department's activities and officers' responses.
Analyzes emergency situations, makes quick responsible decisions, develops and implements a sound plan of action to neutralize the situation or resolve the problem, incident, or vulnerability.
Ensures training of staff and recommends key points for performance reviews of security force.