Public Services Officer

City of Santa Monica•Santa Monica, CA

5d•Onsite

About The Position

Join the Santa Monica Police Department as a Public Services Officer (PSO)! Looking for a meaningful career, great pay, and excellent benefits? The Santa Monica Police Department is hiring Public Services Officers. A key role supporting public safety and serving our community. Make a difference through daily public interaction and community support. Work in Santa Monica, a vibrant, diverse coastal city. Competitive salary & benefits with long-term career growth. Be part of a respected, community-focused police department. If you have recent paid experience involving public contact and enjoy helping people, this role may be a great fit.

Requirements

Graduation from high school or the equivalent.
One year of recent, paid related work experience involving heavy public contact.
Possession of a valid Class C driver license.
Completion of a POST approved Bicycle Patrol course for non-sworn employees within six months from the date of hire.
A standard first aid certificate, CPR and POST Penal Code 832 certificates must all be obtained within the first twelve months from date of hire.

Nice To Haves

Knowledge of general security practices and patrol procedures.
Knowledge of resource and referral information.
Knowledge of effective customer service techniques.
Ability to learn relevant park rules and regulations, municipal codes, air traffic codes, police policy and procedures, penal codes, vehicle codes, health and safety codes, and business and professional codes.
Ability to interact and provide information and direction and to assist the public and City staff.
Ability to learn about City attractions and services.
Ability to make and record accurate, detailed observations.
Ability to monitor and operate radio equipment, learn appropriate radio codes, procedures.
Ability to use good judgment, grasp information quickly, and take appropriate action.
Ability to work independently.
Ability to establish and maintain effective and cooperative working relationships with City employees and the public.
Ability to provide effective customer service.
Skill in reading, writing and communicating at an appropriate level.
Skill in the use of personal computers and applicable software applications.
Skill in working with various segments of the population in difficult situations.
Skill in determining priority calls to police.
Skill in determining when to elevate incident.
Skill in riding a bicycle and operating a motor vehicle.
Skill in performing mathematical calculations at an appropriate level.

Responsibilities

Patrols all areas of the City, including parks, airport, beach, downtown business district, alleys, parking structures, light rail, and other City facilities by foot, bicycle, and other vehicles to provide general security services, perform facility inspections.
Enforce City municipal codes, laws, rules and regulations of areas assigned.
Conducts general crowd and traffic control, reviews permits, monitors park fields and other City facilities for irregularities or unauthorized use.
Interacts with City staff regarding general operations at assigned areas, assisting with the securing of fields, parking lots, gates and unattended property, and other City facilities as designated.
Monitors storage containers and releases property when properly identified.
Monitors police radio calls and responds to situations as needed.
Resolves non-violent disputes and minor disturbances.
Performs general crowd and vehicle traffic control as directed.
Issues notices of violation, parking citations and other applicable citations, including but not limited to administrative citations to individuals in violation of municipal codes and infractions on the beach, parks, parking structures, and other areas patrolled City-wide.
Writes minor non-custody reports.
Utilizes noise decibel meter to test noise level.
Appears in court as needed.
Follows applicable safety rules and regulations.
Reports hazardous, unsafe or irregular conditions within the patrol area.
Provides information, direction and assistance to the public and local merchants.
Responds to medical aid calls as a first responder.
Performs other related duties, as assigned.