Public Services Manager

Wilson & Company, Inc., Engineers and Architects•San Bernardino, CA

6d•$70 - $80•Onsite

About The Position

Wilson & Company, Inc., Engineers & Architects is currently seeking a Public Services Manager to support our Railroad Field Services team. We are looking for a candidate with great communication skills who enjoys working with a team in a fast-paced environment. This role is focused on building and maintaining strong client relationships, navigating public funding processes, and ensuring that projects are delivered with clarity, efficiency, and professionalism. As a Public Agency Manager, you will represent Wilson & Company externally while driving collaboration internally, bridging the gap between client needs and technical project execution. This is an opportunity to bring your public agency expertise, communication skills, and strategic thinking to projects that impact communities and shape the future of transportation.

Requirements

Great communication skills
Enjoys working with a team in a fast-paced environment
Public agency expertise
Strategic thinking
Leadership, organization, and multitasking abilities.
Proficiency in Microsoft Office and scheduling/project management software.
Strong problem-solving, organization, and interpersonal skills.
Ability to navigate sensitive or complex negotiations while maintaining positive client relationships.
Strategic mindset with the ability to balance short-term client needs with long-term business growth.
15+ years working with public agencies
Bachelor’s degree in business, public administration, engineering, planning, communications, or a related field.
Strong knowledge of public funding programs and agency processes.
Proven track record of contract negotiations and successful client relationship management.
Excellent communication skills, both written and verbal.
Ability and willingness to travel for client meetings and project needs.

Nice To Haves

Experience with transportation planning, rail, or infrastructure projects.
Familiarity with federal, state, and local funding sources for public agencies.

Responsibilities

Serve as the primary point of contact for assigned public transportation agency clients (DOTs, cities, counties, transit agencies, etc.).
Lead client communications both written and verbal, ensuring clarity, professionalism, and responsiveness.
Guide clients through project initiation, approvals, and delivery processes.
Manage and negotiate contracts, ensuring terms align with both agency needs and Wilson & Company standards.
Provide expertise on public funding mechanisms, grant opportunities, and project financing options.
Collaborate with internal project managers, engineers, and leadership to align deliverables with client needs.
Represent Wilson & Company at meetings, conferences, and public forums to strengthen visibility and credibility.
Travel as needed to meet with clients, attend negotiations, or support project delivery.
Work with management team to coordinate meetings with public agencies.
Schedule and lead meetings with public agencies to define and explain the roles of our Railroad Field Services.
Meet with the railroad(s) team to coordinate project needs.
Develop team members to understand public agency needs.
Grow and build a team underneath this role to assist in national exposure and representation.
Coordinate with railroad personnel, contractors, clients, inspectors, and vendors.
Monitor project progress, staffing, and operational risks while resolving delays and scheduling conflicts.
Review schedules, reports, and documentation for accuracy and compliance.
Ensure all operations follow safety regulations, railroad requirements, and industry standards.
Support employee training, coaching, and team development.