Part-Time Public Services Assistant

Deep End Talent Strategies•Whitestown, IN
•Hybrid

About The Position

Hussey-Mayfield Memorial Public Library (HMMPL) is looking for a Part-Time Public Services Assistant to join our Whitestown Branch. This is a great opportunity for someone who enjoys variety in their workday. You’ll be one of the friendly faces patrons turn to for help—whether they’re checking out materials, signing up for a library card, looking for their next great read, troubleshooting technology, or attending a library program.

Requirements

  • High school diploma or GED
  • Previous customer service and team-based work experience
  • Enjoy working directly with people and providing excellent service
  • Communicate clearly and professionally
  • Are organized and comfortable balancing different responsibilities
  • Comfortable using Microsoft Office and Windows and learning new technology
  • Can work effectively with patrons with a wide variety of needs and backgrounds

Nice To Haves

  • Experience with the Dewey Decimal System or Integrated Library Systems is helpful, but not required.

Responsibilities

  • Welcome patrons and help connect them with the resources and services they need
  • Assist with library cards, check-in/check-out, holds, payments, and account questions
  • Help patrons locate materials and provide reader recommendations
  • Provide basic technology assistance and troubleshooting
  • Create, promote, and present programs for library patrons
  • Help organize, shelve, and process library materials
  • Assist with opening and closing procedures
  • Participate in library-wide and community events
  • Occasionally provide support at another HMMPL location or community event
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