Public Safety Telecommunicator - PRN

Buncombe County Government•Asheville, NC

2d•$21 - $25•Onsite

About The Position

Buncombe County Public Safety Communications is hiring PRN Telecommunicators. This is an as-needed position filled by an individual whose duties and responsibilities are required on an annually-recurring, seasonal, or on-call basis. PRN workers are eligible for cost-of-living adjustments. PRN workers must work at least one shift in each calendar year to remain an active employee but cannot work more than 900 hours per year. A PRN worker is not eligible for severance pay upon separation, paid holidays, sick leave, or any other employee-specified benefit per Buncombe County’s Benefits and Leave Policies. The purpose of this position is responsible and timely operation of communication equipment to receive and transmit emergency calls for the Buncombe County Emergency Services Department.

Requirements

High school diploma or GED, and a minimum of one (1) year of experience as a Public Safety call taker, dispatcher or telecommunicator; or a current Buncombe County Call Taker that has completed all the trainings under that classification.
Telecommunicator Certification

Nice To Haves

If you've been a Telecommunicator before, we'd love to have you join our team!
Within eighteen (18) months of hire the incumbent must complete two Telecommunicator Tracks.

Responsibilities

Receiving emergency and non-emergency calls from the public through the emergency telephone system
Obtaining pertinent information from callers to determine the nature and location of the emergency
Prioritizing and dispatching calls for service for all three emergency service disciplines (fire, police, and medical)
Handling radio requests from emergency response units
Maintaining location and status information of emergency response units
Maintaining accurate and timely records
Providing information or referral options to the public as requested
Perform other related duties as assigned.