Public Safety Systems Engineer

City of New York•Brooklyn, NY

3d•Onsite

About The Position

The Public Safety Systems Engineer works on the Systems Engineering team within New York City’s Office of Technology and Innovation (OTI). The team administers, supports, automates, secures, and manages the lifecycle of enterprise Linux infrastructure and associated platform services. It provides operational support, engineering expertise, and strategic platform management to help ensure the stability, availability, performance, and security of critical enterprise systems across production, staging, and development environments. The role includes Red Hat Satellite management and content lifecycle administration, lifecycle activities such as patching and upgrades, vulnerability remediation, configuration management, end-of-life remediation, technology refreshes, system monitoring and incident response, and coordination with infrastructure, security, application, and operations teams. The position also supports documentation, operational procedures, change management, and special projects. It is based in Brooklyn, New York, and has a day shift; because the work supports a 24/7 operation, various shifts, including nights, evenings, and weekends, may be required. This posting is open to permanent City employees in the title and people reachable on the current civil service list. Candidates with other civil service titles who meet the preferred requirements may also submit a resume for consideration. The position is eligible for consideration under the 55-a Program for qualified applicants who meet its eligibility requirements.

Requirements

Meet the applicable Computer Systems Manager civil service qualification pathway: qualifying education and IT experience, including the required administrative, managerial, executive, or supervisory experience, or a satisfactory combination of education and experience.
All candidates must have at least a four-year high school diploma or its educational equivalent and at least three years of qualifying IT experience, including 18 months in an administrative, managerial, executive, or supervisory capacity.
Be a permanent City employee in the title or reachable on the current civil service list to apply through the stated eligibility route.

Nice To Haves

Applicants with other civil service titles who meet the preferred requirements may submit a resume for consideration.

Responsibilities

Manage Red Hat Satellite and administer content lifecycles.
Operate system and platform lifecycle activities, including patch management, upgrade planning and execution, vulnerability remediation, and configuration management.
Perform end-of-life remediation and technology refresh activities.
Monitor systems, troubleshoot issues, and respond to incidents.
Support production, staging, and development environments.
Coordinate with infrastructure, security, application, and operations teams.
Maintain documentation and operational procedures, and support change management.
Work on special projects and initiatives as assigned.