Public Safety Supervisor

LCMC Health•New Orleans, LA

19h•Onsite

About The Position

This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Requirements

High School Diploma/GED or equivalent
2 years of experience in Security / Law enforcement--hospital public safety. (CHNOLA / NOEH / Touro / WJMC)
Non-Violent Crisis Prevention Certification
Defensive Driving Certification
Annual Baton Training
Annual Firearm Training
Basic Life Support Health Care Provider (CPR, BLS) American Heart Association

Nice To Haves

Associate's Degree in Law Enforcement. (CHNOLA / NOEH / Touro / WJMC)
Certified Healthcare Protection Administrator

Responsibilities

Supervises employees including planning, scheduling, organizing and directing work, training personnel and recommending applicants for employment or for discipline, termination, or retention. Also performs new employee shift orientation, competency assessment, performance evaluation, and handling of personnel matters as delegated/designated.
Assigns placement of officers and monitors compliance.
Maintains high visibility with behavioral health unit(s), exterior, interior, and emergency room patrol.
Ensures all shift supervisory duties are completed error free and on-time. Supervises the shift in accordance with department policies and procedures to provide quality security services.
Maintains employee accountability with all hospital policies and procedures. Encourages participation from employees in the ongoing delivery of care/services and maintains high morale.
Ensures development of reports as scheduled and follow-up: Ensures that the appropriate security incident reports, related forms are reviewed and submitted to the leader(s).
Maintains a security posture in accordance with department policies/procedures and/or as directed: Ensures that the components of the electronic security system(s) are operational and monitored and that security patrols are established, monitored, and documented.
Ensures the assigned posts are established and monitored for effectiveness making sure hospital and associated grounds are secured as appropriate.
Ensures valuables are accounted for and secured upon receipt.
Takes predetermined action and renders assistance in emergencies such as accident, fire, and illness.
Communicates with service users about security needs and problems.
Oversees shift training plans and conducts informal training: Monitors the security department's activities and officers' responses.
Analyzes emergency situations, makes quick responsible decisions, develops and implements a sound plan of action to neutralize the situation or resolve the problem, incident, or vulnerability.
Ensures training of staff and recommends key points for performance reviews of security force.