Part Time Public Safety Specialist

Alamance Community College•Graham, NC

9d•Onsite

About The Position

The Part-Time Public Safety Specialist provides essential administrative and clerical support to the Public Safety Department. This role serves as a professional and courteous point of contact for students, faculty, staff, visitors, law enforcement agencies, and the public. The specialist will maintain accurate and confidential departmental records, assist with the preparation and maintenance of various reports, and support Public Safety personnel with crime reporting and campus safety records. The position also involves managing departmental calendars, preparing and distributing departmental materials, and entering/retrieving data in College and Public Safety databases. Additionally, the specialist will assist with tracking supplies and equipment, maintaining training records, coordinating with College departments and external agencies, and supporting special projects and administrative assignments related to campus safety and departmental operations. The role requires handling sensitive information with discretion, following College policies and procedures, and demonstrating professional communication skills when interacting with a diverse campus community. General office duties and other related duties as assigned are also part of the responsibilities.

Requirements

High School or Equivalent Degree
Be familiar with word/google docs and excel/google sheets
Be able to operate a two way portable radio
General knowledge of Database software; Internet software; Spreadsheet software and Word Processing software.
Ability to calculate and apply concepts of basic Mathematics.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.
Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives.
Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Dresses appropriately for position.
Is consistently at work and on time; arrives at meetings and appointments on time.
Looks for and takes advantage of opportunities; asks for and offers help when needed.
Meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas.
Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Shows respect and sensitivity for diversity and cultural differences; promotes a harassment-free environment.
Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities.
Identifies and resolves problems in timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.
Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
Synthesizes complex or diverse information; collects and researches data.
Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Nice To Haves

Must obtain Notary certification within 12 months of hiring.

Responsibilities

Provides administrative and clerical support to the Public Safety/Campus Police Department and assists the Director, police officers, and public safety personnel with daily operations.
Serves as a professional and courteous point of contact for students, faculty, staff, visitors, law enforcement agencies, and members of the public seeking assistance from the Public Safety Department.
Answers and directs telephone calls, emails, and in-person inquiries; provides routine information regarding campus safety procedures, parking regulations, lost and found, building locations, and other Public Safety services.
Maintains accurate, organized, and confidential departmental records, files, logs, correspondence, forms, and electronic databases in accordance with College policies and applicable laws and regulations.
Assists with the preparation, processing, and maintenance of police reports, incident documentation, accident/injury reports, parking records, correspondence, and other departmental documentation.
Assists Public Safety personnel with compiling and maintaining information used for crime reporting, campus safety records, Clery Act requirements, and the Annual Security Report.
Receives, documents, and appropriately routes non-emergency requests for service, complaints, questions, and reports to the appropriate Public Safety personnel or College department.
Assists with maintaining departmental calendars, schedules, meetings, training records, appointments, and special events.
Prepares, formats, proofreads, copies, scans, files, and distributes reports, memoranda, notices, forms, presentations, and other departmental materials.
Enters, retrieves, and updates information in College and Public Safety databases and computer systems; ensures data is accurate, complete, and current.
Assists with tracking departmental supplies, equipment, forms, uniforms, office materials, and other administrative resources; submits requests for supplies or services as needed.
Assists with maintaining records related to Public Safety training, certifications, meetings, professional development, and departmental compliance requirements.
Coordinates and communicates with College departments and external agencies as directed by Public Safety leadership, including local law enforcement and emergency service partners.
Assists with special projects and administrative assignments related to campus safety, emergency preparedness, crime prevention, security awareness, parking, and departmental operations.
Provides administrative support for safety programs, campus events, orientations, training activities, and other Public Safety initiatives.
Handles sensitive and confidential information with a high degree of discretion and maintains confidentiality regarding police reports, personnel information, student information, incidents, investigations, and other protected records.
Follows College policies, departmental procedures, applicable federal and state laws, and records-retention requirements related to Public Safety operations.
Demonstrates professional, respectful, and customer-focused communication when interacting with a diverse campus community, including individuals experiencing stressful or sensitive situations.
Exercises sound judgment when determining whether an inquiry or situation should be referred immediately to a Public Safety officer, supervisor, emergency services, or another College department.
Performs general office duties, including filing, copying, scanning, data entry, mail distribution, document preparation, and maintaining an orderly and professional Public Safety office.
Performs other related duties and special assignments as required by the Director of Public Safety or designee.
Be familiar with word/google docs and excel/google sheets.
Be able to operate a two way portable radio.
Other administrative tasks assigned by the Chief of Police or his/her designee.