Public Safety Officer - Armed

Yale New Haven Health•New London, CT

About The Position

The Armed Public Safety Officer performs duties to protect the welfare of patients, employees, and visitors, as well as hospital grounds, buildings, equipment, and supplies. The role makes decisions about maintaining hospital security in accordance with departmental and hospital guidelines. Employees are expected to understand and support YNHHS’s vision and mission and demonstrate its values of integrity, patient-centeredness, respect, accountability, and compassion. The officer patrols hospital interiors, exteriors, and parking areas; responds to security, fire, patient-assistance, and other emergencies; operates and monitors dispatch and security systems; and documents incidents. The position may also serve as a Public Safety Charge Officer, acting as a liaison between Public Safety Officers and the Public Safety Director.

Requirements

High school diploma or GED.
At least one year of prior Security, Law Enforcement, or Military experience carrying a sidearm; alternatively, at least one year of full-time or part-time experience, or two years of per-diem experience, as an unarmed Public Safety Officer at L+M Hospital.
Successfully complete the probationary period before carrying a sidearm on duty.
Connecticut State Security Permit upon completion of training as allowed by Public Act 18-20.
Valid driver's license and acceptable driving record.
Obtain a Connecticut Class 1 endorsement before carrying a sidearm.
Pass a background check conducted by the Connecticut State Special Firearms and Licensing unit when registering as an armed officer.
Complete a medical and psychological evaluation by the Employee Health Department of Lawrence + Memorial Hospital.
Connecticut pistol permit, current driver's license, and Connecticut Security Guard card.
Pass the psychological evaluation and obtain the Blue Card endorsement within six months.

Responsibilities

Patrol the exterior of the hospital and related buildings, check doors and windows, open and secure areas as required, identify safety violations, and conduct rounds throughout the hospital.
Patrol parking lots and garages, monitor them as needed, take appropriate enforcement action, provide escorts, and contact vehicle owners about issues such as lights left on or flat tires.
Patrol hospital interiors and related buildings and enforce policies concerning visitors, smoking, access control, passes, and badges.
Collect, tag, and log lost-and-found articles.
Respond to security emergencies, take action to protect employees, patients, and visitors, assign tasks to other responders, and safely gain control of patients as appropriate.
Respond to fire alarms and reports of fire, report to the scene, assist as needed, escort the fire department to the relevant area, and assist with fire drills.
Respond to patient-assistance calls, assess the situation, control patients safely, handle eloped patients, and contact the New London Police Department when necessary.
Respond to helicopter arrivals, ensure a safe landing zone, maintain security around the helicopter, and assist the Life Star crew with transporting patients to the helicopter.
Respond to unusual or emergency situations using the appropriate escalation-of-force level, up to and including armed response, in accordance with established protocol.
Review reports and safety huddle sheets from the previous shift and complete detailed reports and log entries.
Staff and maintain a dispatch center 24 hours a day, 7 days a week; monitor CCTV, door alarms, and panic alarms; contact local emergency responders as needed; and initiate hospital emergency response procedures.
Follow department policies, procedures, and directives.
Meet performance expectations for armed Public Safety Officer duties, customer service, teamwork, resource utilization, and staff and self-development.
Perform other duties as assigned or directed to support departmental and organizational safety and operational needs.
When serving as Public Safety Charge Officer, act as liaison between Public Safety Officers and the Public Safety Director.