Public Safety Officer, Skokie Hospital, Days

Endeavor Health•Skokie, IL

3d•$19 - $28•Onsite

About The Position

Under general supervision and according to established policies and procedures, the Public Safety Officer provides unarmed, uniformed security and safety services to protect people and property. The role supports the department’s mission to provide high-quality service and may include bicycle patrol duties. The position is full-time, 40 hours per week, at Skokie Hospital in Skokie, Illinois, with day hours from 6:00 a.m. to 2:30 p.m. The officer patrols assigned facilities and grounds on foot or in a motorized vehicle, investigates unusual occurrences, responds to service calls, and reports potential or actual loss involving hospital, employee, patient, or visitor property. The officer welcomes and assists hospital customers, provides directions and escorts when possible, directs vehicle traffic, and enforces parking rules. Duties also include protecting valuables and equipment, checking doors, windows, alarms and safety equipment, responding to threatening behavior according to established procedures, and investigating and documenting thefts, accidents, and other incidents. The hourly pay range is $19.22–$27.87. The rate offered depends on factors including the candidate’s expertise and years of experience.

Requirements

High school diploma or GED.
At least one year of experience in a customer-focused, service-based organization.
Valid Illinois Firearm Owner’s Identification Card within 90 days of the start date.
Current CPR certification from the American Heart Association or Red Cross within 90 days of the start date.
Valid driver’s license.
If using a personal vehicle, maintain automobile liability coverage as required by law; evidence of coverage may be requested.
CPI (Crisis Prevention Intervention) certification within six months of hire.

Nice To Haves

At least two years of experience in law enforcement, the military, or private security.
Experience in a healthcare environment.
Fundamental understanding of computers, loss prevention, and fire/security technology.
IAHSS Basic Healthcare Security Officer training course certification within twelve months of the start date.

Responsibilities

Patrol assigned facility and grounds areas on foot or in a motorized vehicle, following established schedules, and investigate unusual occurrences.
Report incidents or potential loss of hospital, employee, patient, or visitor property due to fire, theft, or vandalism; involve police when necessary and assist with investigations.
Respond to service calls promptly, safely, professionally, and courteously.
Welcome hospital customers; provide accurate directions to patients and visitors and escort them to destinations whenever possible.
Direct vehicle traffic around hospital facilities to prevent congestion and keep loading docks and ambulance unloading zones clear of unauthorized vehicles.
Issue parking citations for improperly parked vehicles and maintain citation records.
Follow established procedures to physically restrain unruly patients, visitors, or other individuals posing a threat; involve police when necessary and provide assistance, including court testimony.
Protect patient and employee valuables and hospital equipment and supplies using established control systems, and monitor lost and found items.
Check that hospital doors and windows are securely locked and inspect equipment, alarms, fire extinguishers, and other equipment; notify appropriate personnel of problems.
Investigate and document thefts, accidents, and other incidents to gather evidence and determine individuals involved.
Prepare required documentation neatly, accurately, and completely.
May perform duties as a bicycle patrol officer.