Public Safety Officer, Elmhurst Hospital, Nights

Nevada System of Higher Education

20h•Onsite

About The Position

Under general supervision and according to established policies and procedures, the Public Safety Officer provides unarmed uniformed security/safety related services. These services support the department’s mission to provide high quality service and to protect persons and property from harm. The role may also involve duties of a bicycle patrol officer. Responsibilities include patrolling assigned areas of facilities and grounds on foot or in a motorized vehicle, investigating unusual occurrences, and reporting incidents of potential loss due to fire, theft, or vandalism, involving police when necessary. The officer responds to service calls, provides directions and escorts to patients and visitors, directs vehicle traffic, and ensures unauthorized vehicles are cleared from specific zones. Other duties involve issuing parking citations, physically restraining unruly individuals, administering control systems for valuables and equipment, ensuring premises security, and investigating and documenting various incidents with neatness, accuracy, and completeness.

Requirements

High School Diploma or GED
Minimum of one of year experience in a customer-focused service-based organization
Valid Illinois Firearm Owner’s Identification Card is required within 90 days of start date in position
Current CPR certification issued either by American Heart Association or Red Cross within 90 days of start date in position
A valid driver’s license is required.
If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
CPI (Crisis Prevention Intervention) certification within six months of hire

Nice To Haves

Knowledge base developed through a minimum of two years of experience in law enforcement, military or private security
Experience in a healthcare environment
Fundamental understanding of computers, loss prevention and fire/security technology
Attainment of certification by the International Association for Healthcare Security and Safety (IAHSS) for their Basic Healthcare Security Officer training course within twelve months of start date in position.

Responsibilities

Provides unarmed uniformed security/safety related services according to established policies and procedures.
Supports the department’s mission to provide high quality service and to protect persons and property from harm.
May also perform duties of bicycle patrol officer.
Patrols assigned areas of facilities and grounds on foot or in motorized vehicle according to established schedule and investigates unusual occurrences.
Reports incidents or apparent potential loss of Hospital, employee, patient or visitor property through fire, theft or vandalism and if necessary, involve police and provide assistance during police investigation.
Responds to all service calls in a timely, safe, professional and courteous manner.
Welcomes our customers to the Hospital.
Provides timely and accurate directions to patients and visitors to insure they understand how to get to any location on Hospital Grounds.
Whenever possible, help individual(s) with escort to their destination.
Directs vehicle traffic in and around hospital facilities to prevent congestion.
Ensures areas such as loading docks and ambulance unloading zones are cleared of unauthorized vehicles at all times.
Issues parking citations to improperly parked vehicles and maintains record of citations.
Following established procedures, physically restrains unruly patients and/or visitors and individuals posing a threat to themselves, visitors, hospital employees and/or property and if necessary, involves police in removing visitors and provides assistance including court testimony.
Administers appropriate control systems to protect patient and employee valuables and hospital equipment and supplies, and monitors handling of lost and found items.
Checks to ensure hospital doors and windows are securely locked and inspects equipment, alarms, fire extinguisher and other equipment to ensure same are properly working.
Notifies appropriate personnel of problems, as necessary.
Investigates and documents thefts, accidents and other incidents in order to obtain related evidence necessary to determine individuals involved.
Carefully prepares required documentation to insure neatness, accuracy and completeness.