Public Safety Officer Senior (Armed) - Touro

LCMC Health•New Orleans, LA
•Onsite

About The Position

The Public Safety Officer Senior provides a visible security presence to help ensure a safe and secure environment for patients, visitors, physicians, and staff at Touro. The officer screens people entering the hospital, monitors guest activity, works to prevent disturbances, and investigates reports of lost or stolen property. The position performs security patrols, responds to disturbances and calls for assistance, supports staff and patients, and operates security equipment. The role also includes armed security duties and may involve interacting with people who are criminal, violent, disruptive, combative, or disoriented. The position requires variable hours. The description outlines general duties and responsibilities and notes that assignments may change to meet organizational needs.

Requirements

  • High school diploma, GED, or equivalent and two years of directly related security experience; three years of directly related security experience may substitute for the education requirement.
  • Armed experience.
  • Knowledge of applicable local, state, and federal laws, potentially including organized law-enforcement-academy training topics.
  • Knowledge of professionalism, ethics, laws and criminal codes, crisis intervention, universal precautions, firearms, defensive tactics, and handcuffing.
  • Skill with firearms, handcuffs, and restraining.
  • Ability to walk and stand for long periods.
  • Ability to interact with people who may be criminal, violent, disruptive, combative, or disoriented.
  • Valid Louisiana driver's license.
  • Non-Violent Crisis Prevention training through the Crisis Prevention Institute, required within the orientation period.
  • Annual firearm training through LCMC Health.
  • Annual baton training through LCMC Health.

Nice To Haves

  • Police Academy graduate.
  • P.O.S.T. Certification from the Louisiana Commission on Law Enforcement; required if the officer has outside law-enforcement powers.
  • Defensive Driving Certification.
  • Certified Healthcare Protection Administrator credential from the International Association for Healthcare Security & Safety.

Responsibilities

  • Conduct routine internal and external security patrols of assigned campus areas to maintain safety, security, crowd control, and order.
  • Respond to domestic, patient, employee, and visitor disturbances; process lost-and-found matters; and de-escalate situations involving combative or aggressive individuals.
  • Work jointly with NOPD to detain people involved in arrestable offenses, including domestic violence, auto burglary, theft, and drug violations.
  • Perform special or covert operations to prevent car theft and car burglaries.
  • Assist victims with restraining orders.
  • Attend annual scenario-based training, including Active Shooter training, weapons qualification, CPI, and other required departmental training.
  • Report and control unauthorized or suspicious persons, unsafe conditions, and other irregularities.
  • Identify and badge offenders and restrict their access to campus.
  • Enforce parking rules and redirect train traffic and semi-trucks.
  • Respond promptly to codes and other calls for assistance unless engaged in or responding to an emergency.
  • Place barricades to block spaces for maintenance, construction, VIPs, and other events.
  • Deliver food trays, lab specimens, pharmacy drugs, mail, nourishment, and other items.
  • Assist behavioral health, emergency department, and care center staff with restraining aggressive or combative patients or personnel.
  • Use a medical detector to search patients for weapons or contraband.
  • Provide transportation, including inclement-weather shuttles and transport for behavioral health patients, care center patients, rapid response medical teams, and staff.
  • Operate security screening equipment, access-control systems, video security systems, and intrusion-detection systems.
  • Maintain control of patient valuables given to security.
  • Supervise and instruct other officers in the proper use of firearms, handcuffs, and restraints.
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