Public Safety Officer (Armed) - Touro

LCMC Health•New Orleans, LA

About The Position

The Public Safety Officer provides a visible security presence to help ensure a safe and secure environment for patients, visitors, physicians, and staff at Touro. The role conducts routine internal and external campus patrols, maintains crowd control and order, performs safety and equipment inspections, and provides information and assistance to the public. The officer responds promptly to assistance calls, documents incidents and security-related actions, operates security screening and surveillance systems, and reports or controls unauthorized or suspicious people, unsafe conditions, and other irregularities. The position requires armed experience and includes training and proficiency with handcuffs, a PR-24 baton, OC spray, and restraints. The officer must follow the hospital’s firearms and use-of-force policies, complete annual firearm and baton training, and pass the practical LCMC Active Shooter Course annually. The role may also require de-escalating situations involving aggressive or combative behavior and transporting patients as needed. The listed duties are not exhaustive and may be amended to meet organizational needs.

Requirements

At least 1 year of directly related experience in security, law enforcement, or the military.
High school diploma/GED or equivalent, or appropriate work experience.
Armed experience.
Current Basic Life Support Health Care Provider certificate from the American Heart Association.
Current Non-Violent Crisis Prevention certificate from the Crisis Prevention Institute.
Defensive Driving Certification from a Defensive Driving Certification Issuer.
Annual LCMC Health baton training certification and annual LCMC Health firearm training certification.
English proficiency and verbal and written communication skills.
Basic knowledge and use of security equipment, including radios, alarm systems, and CCTV systems.
Proficiency in using CPI and ability to de-escalate situations involving aggressive, combative, and other behavioral-health-related patient issues.
Willingness to be trained and become skilled and proficient with handcuffs, baton, OC spray, and restraining.
Ability to pass the LCMC Active Shooter Course (practical) annually.

Responsibilities

Conduct routine security patrols of campus, both internally and externally.
Patrol the assigned area on a constant basis to maintain crowd control and order.
Perform safety and equipment inspections.
Provide information and assistance to patients, visitors, staff, and the general public.
Respond promptly to calls for assistance unless involved in or responding to an emergency situation.
Document incident details and complete required paperwork to account for security-related actions.
Operate security screening equipment, access control systems, video security systems, and intrusion detection systems.
Report and control unauthorized or suspicious persons, unsafe conditions, and other irregularities.
De-escalate situations involving aggressive, combative, or other behavioral-health-related issues and transport patients as needed.
Follow the Hospital's Public Safety Department Firearms policy and Use of Force policy.
Train with and maintain proficiency in handcuffs, PR-24 baton, OC spray, and restraining.
Complete annual baton and firearm training and pass the LCMC Active Shooter Course (practical) annually.