Public Safety Officer/Security - Day Shift (7:00am-3:30pm), Full-Time

Shirley Ryan AbilityLab•Chicago, IL

3d•Onsite

About The Position

The Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining their team, individuals become part of a life-changing mission and vision, contributing to an innovative, multifaceted culture that embraces collaboration, excellence, discovery, and compassion. The organization integrates science and clinical care to help patients achieve better, faster outcomes, advancing human ability. The Public Safety Officer is responsible for maintaining a secure environment at the front line of service. This role ensures that patients, employees, visitors, and guests are served and protected, and that the contents and assets of SRALab are secured. The officer patrols and identifies potentially harmful, dangerous, or unsafe situations, ensuring they are addressed. The Public Safety Officer is expected to consistently demonstrate support of the Shirley Ryan AbilityLab's Vision, Mission, and Core Values by striving for excellence, contributing to team efforts, and showing respect and compassion for patients, their families, fellow employees, and all others with whom there is contact. The role requires demonstration of Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service, and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

Requirements

Completion of a high school diploma.
Minimum of 20 Hours Training outlined by the Illinois Department of Professional Regulation, or certification as a Peace Officer in the State of Illinois.
Security experience – 2 years preferred.
Knowledge of security procedures, investigation techniques and reporting and public safety rules and codes.
Three to six month’s orientation to acquire necessary familiarity with SRALab policies and procedures.
Strong interpersonal skills necessary to provide courteous assistance to employees, visitors, 1 year customer service experience.
Ability to respectfully interact with all staff and patients or clients.
Ability to professionally confront and control potentially hostile persons.
Capable of providing effective assistance in restraining abusive or hostile persons.
Knowledge of proper body mechanics for transferring patients into and out of vehicles.
Ability to utilize Outlook, Cerner, Informacast, and C-Cure systems.
Must have and maintain a valid State of Illinois Driver’s License or must commit to securing a valid State of Illinois Driver’s License within the first 6 months of employment.
Within the first 12 months of employment, must become Certified in IAHSS Beginner Course.

Nice To Haves

An associate degree in criminal justice.
Military experience.

Responsibilities

Patrols assigned areas, searching for safety hazards, presence of unauthorized persons, and other potential sources of harm to persons or property.
Maintains secure facilities, ensuring entrances are locked as required, controlling authorized access to rooms and offices.
Responds to burglar, robbery and fire alarms disturbances, as well as suspicious persons, accidents, and other various public service calls.
Conducts preliminary investigation on complaints, incidents and accidents, and prepares written reports on activities and investigations.
Enforces all hospital safety and security rules and regulations as required including but not limited to smoking and parking policies.
Maintains departmental equipment, including uniforms and accessories.
Provides directions and general information to patients, visitors and staff, including assisting patients in and out of vehicles and wheelchairs when necessary.
Assist with transporting employee's from SRALab to and from offsite garages, and authorized areas via security vehicle.
Assists with traffic control of the main driveway and parking garage including escorting patients, visitors, and employees to parking areas.
Transports prescriptions, blood, gases, patient stats, and doctors' orders as needed.
Performs all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.