Public Safety Officer I

Rochester Institute of Technology • Rochester, NY

4d • Onsite

About The Position

The Public Safety Officer I patrols and monitors Rochester Institute of Technology’s campus to support the safety and security of students, faculty, staff, and visitors. The role maintains a visible, approachable presence, responds to service calls and security incidents, assists with emergency response, conducts facility checks, and provides information and directions to the campus community. The position is an entry-level role in the Operations, Administrative, Service, or Technical Support job family, performed under close supervision using prescribed methods and detailed instructions.

The Public Safety Department operates 24 hours a day, 365 days a year, across four patrol shifts. The person hired will most likely be assigned to an afternoon or overnight shift, with differential pay. Afternoon/evening shifts are 2 p.m.–10 p.m.; the night shift is 10 p.m.–6 a.m. Days off rotate. The officer must be available for required overtime, call-ins, and possible short-notice shift changes to maintain staffing and support special events. Holiday and other premium pay may apply as determined by the department.

The position is on campus and non-exempt. Applicants must be eligible to work in the United States and provide a curriculum vitae or resume. The hiring process may include criminal background and motor vehicle records checks. A pre-employment motor vehicle check is required, and the report must meet RIT’s Safe Driving Policy. Any offer is contingent on satisfactory results as determined by Human Resources.

Requirements

• High school diploma or GED.
• One year of relevant experience.
• New York State Security Guard License.
• Knowledge of security operations, safety procedures, and basic law enforcement procedures.
• Knowledge of emergency response protocols for medical emergencies, fires, natural disasters, and active threat situations.
• Observation and surveillance skills to detect suspicious activities and security risks.
• Written and verbal communication skills for interacting with campus community members, law enforcement, and emergency responders, and documenting incidents.
• Ability to assess security threats quickly and critically and determine appropriate action to prevent or mitigate harm.
• Ability to remain calm, focused, and composed during stressful or high-pressure situations, emergencies, or incidents.
• Must be eligible to work in the United States.
• Must pass the required pre-employment motor vehicle check under RIT’s Safe Driving Policy.
• Must be available for required overtime, call-ins, possible short-notice shift changes, and rotating days off.

Responsibilities

• Patrol and monitor campus grounds to support the safety and security of students, faculty, staff, and visitors.
• Maintain a visible and approachable presence to promote confidence in campus security and deter criminal activity.
• Assist with and coordinate emergency response during medical incidents, fire evacuations, and natural disasters.
• Identify suspicious activity and security breaches; respond to calls for service and address disturbances, noise complaints, trespassing, theft, and other campus security incidents.
• Report security incidents and document details accurately and thoroughly for follow-up, investigation, or insurance claims.
• Communicate with law enforcement, emergency services, and university administrators as needed.
• Conduct routine security checks of university facilities to ensure they are locked and secure, especially during non-operating hours.
• Provide customer service, information, and directions to students, faculty, staff, and visitors, including answering questions and offering assistance about policies, directions, and events.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED