Illinois Masonic Public Safety Hiring Event - November 9th, 2026

Advocate Health•Chicago, IL
•$23 - $34•Onsite

About The Position

The Public Safety Officer I - Armed provides security services at Illinois Masonic Medical Center with a professional, compassionate, customer-service approach. The officer conducts interior and exterior patrols, identifies security and safety risks, responds to incidents and emergencies, investigates events, and helps maintain a safe and welcoming environment for patients, visitors, and teammates. The role includes armed duties and may require de-escalation and physical intervention in accordance with training and policy. This is a full-time position with all shifts available. Current schedules use first/second-shift and second/third-shift hybrids, with a mixture of 8-hour and 12-hour shifts. The listed pay range is $22.90–$34.35. Applying expresses interest in an invite-only hiring event; an application does not guarantee attendance, and a recruiter will follow up regarding qualifications, event details, and next steps. The officer works with hospital departments and external law enforcement and first-responder agencies, supports security awareness, and maintains required training and competency for department-issued equipment and duties. The position requires the physical ability to patrol the facility and grounds, operate a firearm, and assist with restraints and patient lifting. Work may involve hazards, aggressive behavior, emotionally charged situations, and personal stress.

Requirements

  • High school graduate or GED.
  • Typically, one year of experience in security, related public safety, or customer service that includes responding to emergent situations and identifying and resolving risks to patients, visitors, teammates, or property.
  • Obtain the Security Officer Healthcare Certification (CHSO) from IAHSS within two years of appointment; recertification is not required.
  • For Illinois teammates, possess a Firearm Owners Identification Card (FOID) issued by the Illinois State Police and meet Illinois Department of Financial and Professional Regulation licensing requirements; be able to obtain a Firearm Control Card (FCC) for Proprietary Personnel within 90 days of hire.
  • Valid driver’s license issued by the Division of Motor Vehicle.
  • Obtain certification in conducted energy weapon (e.g., TASER) use within 90 days of hire and periodically thereafter.
  • Illinois team members must have completed the State of Illinois 40-hour armed course with semi-automatic pistol endorsement.
  • Willingness to carry a department-authorized firearm while on duty.
  • Illinois team members must annually score at least 70% on the State of Illinois Mandatory Annual Active Duty and Retired Officer Handgun Qualification Course of Fire, unassisted; probationary officers must complete range qualification during their 90-day probationary period and attend the first qualification date within that period.
  • Successfully pass a background investigation, drug screen, post-offer pre-placement physical and psychological screening assessment, and applicable periodic assessments.
  • Demonstrate emotional intelligence, empathy, and compassion when responding to teammate, visitor, and patient incidents; commit to patient-centered safety practices and respectful, collaborative work.
  • Remain calm under pressure and support a safe, welcoming, therapeutic environment; collaborate with medical staff and external law enforcement as appropriate.
  • Exercise mature judgment and sound reasoning while remaining courteous and tactful, including when dealing with verbally aggressive people.
  • Quickly assess dangerous situations and take appropriate action.
  • Demonstrate verbal and written communication skills and communicate clearly by radio and telephone; hear communications at high and low decibels and speak with clear diction without impediments.
  • Use a computer to document work, including Microsoft Word, Excel, web navigation, and database entry.
  • Be able to defend self or others and physically restrain a non-compliant person when de-escalation fails and the person is committing a criminal act or lacks capacity and is attempting to elope.
  • Sit, stand, walk, and drive throughout the workday; occasionally lift up to 35 pounds and push or pull with 35 pounds of force.
  • Have the hand strength, dexterity, and ability to safely operate, load and unload, disassemble, and clean a firearm independently and without assistive devices.
  • Have 20/20 vision in both eyes or vision correctable to 20/20 with corrective lenses in both eyes.
  • Be physically fit to walk all facility and grounds areas, restrain people when necessary, and assist clinical teammates with lifting patients of all sizes.
  • Operate all equipment necessary to perform the job and wear protective clothing as necessary.

Nice To Haves

  • Knowledge of behavioral threat assessment.
  • Use-of-force review experience or knowledge.
  • Awareness of crime prevention through environmental design.
  • Ability to present material and facilitate meetings.

Responsibilities

  • Provide security services with professionalism, fairness, compassion, and a customer-service approach, following policies, procedures, and training.
  • Maintain an alert, ethical, approachable, and service-oriented presence; enforce safety and security rules and keep department uniform and equipment in good repair.
  • Conduct interior and exterior patrols, inspect for vulnerabilities, hazards, and fire conditions, audit Interim Life Safety Measures, manage patient valuables, and conduct contraband searches.
  • Assist teammates, patients, and visitors with information, directions, and physical help; control traffic, monitor visitor conduct, and question unauthorized persons.
  • Prevent, respond to, and investigate workplace violence and service calls involving combative or threatening patients, visitors, or teammates.
  • Use de-escalation as a primary response and apply authorized use of force when necessary, including conducted electrical weapons and handcuffing.
  • Plan for, prevent, practice, and respond to emergencies such as lost or abducted infants or children, fires, and active threats.
  • Respond immediately to emergencies and crises, physically intervening in accordance with training when there is potential for injury.
  • Investigate incidents on Advocate Health property and complete timely, accurate reports; address and escalate complaints to the appropriate leader with supporting documentation.
  • Conduct liaison rounds, build partnerships with departments and units, and provide security-awareness education to teammates.
  • Liaise with federal, state, and local law enforcement and first responders; coordinate, brief, and monitor law-enforcement prisoner-patient guards for policy compliance and safety.
  • Maintain required training in radio communications, verbal de-escalation, hemorrhage control, CPR, clinical restraints, conducted energy weapons, and department-issued equipment and requirements.
  • Assist with exterior traffic and crowd control, parking enforcement, valet parking assistance, and vehicular assistance.
  • Use interview and interrogation tactics to gather information about incidents.
  • Patrol with a community-oriented approach.

Benefits

  • Paid Time Off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible health care and dependent care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Premium pay such as shift and on-call pay, based on the teammate’s job.
  • Incentive pay for select positions.
  • Opportunity for annual increases based on performance.
  • Career development and well-being programs.
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