Public Safety Mont-Front Desk

Southcoast Health System•New Bedford, MA

3d•Onsite

About The Position

Join Southcoast Health, a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. We are searching for a talented Public Safety Mont-Front Desk. This position operates as the first point of contact and source of information for patients and guests of Southcoast Health, ensuring that all who enter are authorized or have legitimate business on the property. The Public Safety Concierge will employ exceptional customer service skills to welcome all visitors, provide directions, and request assistance for visitors needing special assistance. Can think independently and use problem-solving skills in the absence of direct supervision.

Requirements

High school diploma or GED equivalent required.
Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire.
Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.

Nice To Haves

Prior security, customer service, or administrative experience a plus.

Responsibilities

Operates as the first point of contact and source of information for patients and guests of Southcoast Health.
Ensures that all who enter are authorized or have legitimate business on the property.
Employs exceptional customer service skills to welcome all visitors.
Provides directions.
Requests assistance for visitors needing special assistance.
Thinks independently and uses problem-solving skills in the absence of direct supervision.