Public Safety Manager

Black Oak Casino Resort•Tuolumne, CA

20d•Onsite

About The Position

Responsible for leading the Public Safety Department in maintaining the physical security and protection of the Casino property, assets, vendors, Guests and Team Members.

Requirements

Must possess a high school diploma, G.E.D. or equivalent.
Must have Associate Degree in Administration of Justice, Business Administration, or similar field, or equivalent experience in a management/supervisory position.
Ability to read and comprehend detailed documents.
Knowledge of fire and safety codes.
Possess sound, mature judgment, and good organizational and planning skills.
Must be prepared to handle hostile situations in a calm and professional manner.
Must be able to keep up with a fast-paced atmosphere and work under pressure.
Must be at least 21 years of age.
Must be familiar with Public Safety operations, and the job functions of all Public Safety Department positions.
Required to possess and maintain a valid California driver’s license and a Black Oak Casino driver’s permit.
Must be able to communicate using a portable 2-way radios and/or cell phone.
Must possess working knowledge of computer programs and applications.
Must be able to pass a mandatory drug test.
Must be able to obtain a valid gaming license.
Must provide evidence of employment eligibility in the U.S.
Must possess excellent verbal and written communication skills.
Must be able to communicate proficiently in English.

Responsibilities

Prepares and requests reports on incidents involving Guests, Team Members, and/or the facility as needed.
Reviews and logs all reports produced by the department for accuracy and collects evidence as necessary.
Responsible for the development and implementation of Casino emergency procedural plans.
Assists in training all departments in handling fires, evacuations, robbery attempts, and any other life-threatening situation.
Acts as on-scene commander during any emergency situations.
Assists in enforcing all BOC, Tribal, Local, State, and Federal laws where applicable.
Overall responsibility for the supervision of all areas of the Public Safety Department.
Ensures adherence to the Tribe’s Tort Liability Ordinance where applicable.
Conducts investigations and other duties from time-to-time coordinating with The Tribal Gaming Agency or Human Resources as needed.
Maintains and enhances efficient communication with inter-entity departments such as TGA, Tribal Security, Human Resources, as well as outside entities when applicable such as the Sheriff’s Department and CHP or others.
Ensures adequate surveillance of non-gaming areas.
Prepares annual departmental budget and reviews periodically to ensure limits have not been exceeded.
Ensures that Public Safety Team Members meet expected Guest Service Standard levels as described in the Mission, Values, and Guest Service Standards.
Maintains adequate staffing levels, training, scheduling, evaluating, and coaching Team Members as needed.
Ensures 24-hour coverage on the Casino floor for all Team Member escorts, cash transfers, Hard and Soft Count drop duties, and other situations as needed.
Ensures adequate coverage of EMTs/First Responders throughout a 24-hour operation.
Develops ongoing Public Safety Departmental and Casino Team Member training as needed.
Organizes and conducts regular standing meetings with supervisory team.