Public Safety Engagement

Aurelian

3d•$115,000 - $130,000•Hybrid

About The Position

As a member of the Public Safety Engagement team at Aurelian, you're the technical authority in the sales cycle for AVA and CORA. You partner with our AEs to elevate every demo, bring instant credibility in front of 911 Directors and IT, and translate complex technology into clear operational value for the people who run emergency communications centers. Own the Technical Demo: Deliver tailored AVA and CORA demos to PSAP leadership, IT, and dispatch staff—going deep on the technology when the room calls for it, and making it simple when it doesn't. Run Technical Discovery: Lead discovery on each opportunity's CAD environment, NG9-1-1 posture, telephony/SIP setup, call volume, and staffing picture—then turn what you learn into a solution and ROI story that resonates. Be the Technical Partner in the Deal: Field tough technical questions, serve as the industry expert in the room, and earn the technical trust that moves a deal forward. You're the AE's right hand from the first demo through close. Get in the Field: Travel up to 60–80% to run demos and meetings alongside our reps, and deliver high-quality virtual demos when you're not on the road. Thought Leadership: Represent Aurelian at public safety conferences, events, webinars, and industry working groups to build credibility and expand our reach.

Requirements

Public safety grounding. You know dispatch operations, the workflows, and the language.
Real 911/PSAP domain experience. Genuine exposure to dispatch operations—not adjacent govtech. You know the tech, you know the workflows, you know the language.
Technical aptitude across the PSAP stack. Working knowledge of CAD, NG9-1-1, telephony/SIP, integrations, and security/CJIS—or the curiosity and aptitude to get fluent fast.
The instinct to sell value, not features. You connect what you learn in discovery to ROI, business outcomes, and capacity, not specs.
Presence and composure. You're credible and comfortable whether you're in front of a dispatch floor or a room full of stakeholders.
Curiosity and coachability. You ask good questions, fit a team selling motion, and you're willing to try new things.
Comfort with heavy travel (60-80%) and time on customer and prospect sites.

Nice To Haves

~2–3+ years as a Sales Engineer in the 911 / public safety space, with prior public safety experience behind it
A strong background inside a dispatch center and ready to step into a technical, customer-facing role. If you've lived the workflows and have the aptitude and presence to learn the sales motion, we want to talk.

Responsibilities

Deliver tailored AVA and CORA demos to PSAP leadership, IT, and dispatch staff
Lead discovery on each opportunity's CAD environment, NG9-1-1 posture, telephony/SIP setup, call volume, and staffing picture
Field tough technical questions, serve as the industry expert in the room, and earn the technical trust that moves a deal forward
Travel up to 60–80% to run demos and meetings alongside our reps, and deliver high-quality virtual demos when you're not on the road
Represent Aurelian at public safety conferences, events, webinars, and industry working groups