Student: Public Safety Dispatcher, Academic Year 2026-27
About The Position
The Public Safety Dispatcher plays an important role in overall university security and community operations. This position works professionally with a diverse range of patrons including faculty, staff, students, and the greater Riverside community. Dispatchers gain and utilize in-depth knowledge of multiple security software programs and hardware to perform daily tasks, including to: maintain daily logs, create reports of incidents and calls, oversee camera and fob monitoring systems, and support Public Safety activities around campus. Dispatchers staff the Dispatch Center in the Urness/Mortensen lobby, providing customer service and answering the emergency and non-emergency phone lines. Training will be provided.
Requirements
- Be enrolled at Augsburg University
- Have work-study eligibility
- Demonstrate dependability, reliability and professional attitude
- Contribute to a positive overall team environment
- Have availability and willingness to work typical overnight shifts for 8-20 hours per week during school week and on weekends, 12:00pm-4:00am or 4:00am-8:00am
- Complete dispatch training program
Nice To Haves
- Previous experience in dispatch, security or operations
Responsibilities
- Maintain daily logs
- Create reports of incidents and calls
- Oversee camera and fob monitoring systems
- Support Public Safety activities around campus
- Provide customer service
- Answer emergency and non-emergency phone lines
Benefits
- Minnesota Sick and Safe Time
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
