Public Safety Dispatcher

City of Alliance Nebraska•Alliance, NE

15h•$21 - $23•Onsite

About The Position

The individual hired for this vital role will answer incoming calls for Police, EMS and Fire to help keep the public safe. Will perform a variety of routine clerical, administrative and technical work in receiving and dispatching routine and emergency information. Dispatchers are a key component to the safety of our community. They need empathy, compassion, and the ability to keep calm in distressing situations. No experience? Our staff work side-by-side with new dispatchers to help them reach their potential. New hires receive hands-on training to become APCO certified in Telecommunications and Emergency Medical Dispatch.

Requirements

Graduation from a high school or GED equivalent with specialized course work in general office practices such as typing, filing, accounting or bookkeeping
Two (2) years of increasingly responsible related experience, or any equivalent combination of related education and experience.
Must have passing typing test score of at least 30 WPM.
Must have no felony convictions
Ability to become Certified Emergency Medical Dispatcher within one year
Ability to become a Notary Public.
Applicants must pass typing test before being considered for the position.
Must pass background checks in order to access department and state-wide information systems.

Nice To Haves

Empathy, compassion, and the ability to keep calm in distressing situations.

Responsibilities

Operate and monitor telephones, radios and workstation to accurately maintain communication logs.
Receive the public and answer questions in person and on the phone, including during emergencies.
Dispatch police and other emergency response personnel.
Maintain a high degree of confidentiality and have ability to handle stressful situations.