Public Safety Dispatcher PRN

Intermountain Health

1d • Onsite

About The Position

The Public Safety Dispatcher, under general supervision and according to established policies and procedures, provides a safe and secure environment for all persons on premises by providing security related communication, documentation, and security systems monitoring along with security officer dispatch services. Promotes the mission, vision, and values of Intermountain Health, and abides by service behavior standards.

Requirements

• High school diploma or equivalent
• Valid MT Driver’s License (or ability to obtain MT DL within 3 months of hire), proof of Insurability
• BLS certification (or ability to obtain within 3 months of hire – offered at site)
• Montana Security Officer’s License (or ability to obtain within 120 days of hire)
• Demonstrated experience with basic computer programs including Word, Excel, and Power Point.
• Ability to work nights and/or weekends is required for identified positions
• Ability to successfully function in a fast paced, service-oriented environment.
• Strong organizational skills and attention to detail.
• Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts is required
• Ability to work nights and/or weekends is required for identified positions
• Ability to successfully function in a fast paced, service-oriented environment.
• Verbal and written communication skills to compose complete, coherent, and concise reports.
• Analytical and observational ability to recognize suspicious behavior, criminal activity, and potential safety hazards.
• Ability to communicate effectively and diplomatically within a multi-functional team in a fast-paced environment.
• Strong organizational skills and attention to detail.

Nice To Haves

• Bachelor’s degree in criminal justice, security administration or related area with participation in security or law enforcement through an internship or volunteer work such as police reserve program
• Experience in hospital security dispatch and/or public law enforcement dispatch.

Responsibilities

• Communicates and dispatches Security Officers to needed locations, monitors radio activity, and works with hospital operators to dispatch security personnel to the appropriate locations.
• Maintains awareness of the environment and observes potential security risks, taking appropriate action to prevent or suppress activity which poses a safety hazard to persons and/or property.
• Assist patients, guests, and staff by providing general information, access control, and checking badges and passes to prevent unauthorized entry. Also checks packages being brought into or removed from the hospital.
• Performs public service duties such as escorting patients, guests, or employees; assisting people locked out of vehicles or rooms; opening or locking doors; and providing battery boosts.
• Patrols parking and campus for safety hazards, prepare reports documenting all parking violations, safety hazards, repair requests, and the like.
• Monitors security and fire equipment such as alarms, surveillance video, and the like.
• Acts as a system administrator for the facility access control system, adding, changing, or removing access as needed, and initiating lockdown procedures when required.
• Maintains knowledge of safety and emergency preparedness plans and response, including performing roof clearance assessments prior to helicopter arrival and assessing hospital rooms for hazards for patients with suicidal or behavioral concerns.

Benefits

• Comprehensive benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
• Tuition coverage paid directly to the academic institution through the PEAK program.
• 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED