About The Position

The City of Vacaville is seeking highly motivated and dependable individuals who thrive in a fast-paced environment to join our Public Safety Communications Team as a lateral Public Safety Dispatcher II. This recruitment will establish an eligibility list to fill vacancies that may arise within the next 12 months. The Vacaville Police Department is committed to delivering high-quality emergency communications and public safety services to the community. The Communications Center is staffed by a team consisting of one Communications Manager, four Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department takes pride in its dedication to public safety and service, guided by core values of integrity, ethics and respect for individual dignity.

Requirements

  • High school diploma or equivalent
  • Successful completion of the California POST Dispatch Academy is required
  • Three (3) years of work experience performing a variety of increasingly responsible duties equivalent to that of a Public Safety Dispatcher I with the City of Vacaville
  • Possession of, or eligibility for, the POST Public Safety Dispatcher Basic Certificate
  • Possession of, or eligibility for, the Emergency Medical Dispatch (EMD) Certificate

Nice To Haves

  • Strong interpersonal skills to work effectively with all City departments, employees at all levels, other law enforcement agencies and members of the public
  • Excellent oral and written communication skills
  • Sound judgment
  • Ability to remain calm, focused and professional while managing multiple priorities in a fast-paced environment, including critical incidents and emergency situations

Responsibilities

  • Receiving and responding to routine and emergency calls
  • Referring callers to appropriate agencies
  • Providing general information to the public
  • Assigning and coordinating responses to calls for service involving Police and Fire units

Benefits

  • Outstanding pay and benefits
  • Employee social and wellness events
  • Casual dress days
  • Flexible work schedules
  • Every other Friday off
  • 2% COLA scheduled for 11/01/2026
  • $20,000 Recruitment Incentive
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