Public Safety Dispatch

Houston Healthcare • Warner Robins, GA

11d • Onsite

About The Position

The Public Safety Dispatcher displays analytical and organizational skills necessary to receive, evaluate, and dispatch emergency and non-emergency calls for assistance. Utilizes effective communication through verbal and typing skills to maintain efficient operations and respond to police and security situations. Exhibits technological competency to utilize complex telecommunications, alarms, and computer systems.

Requirements

• Two (2) years of customer service/telecommunications, military, law enforcement or security experience
• Medium Max 25 lbs.: Up to 25 lbs., 0-33% of the work day (occasionally); lifting 25 lbs. max; carrying of objects up to 25 lbs.; occasional to frequent standing and walking; occasional sitting; close eye work (computers, typing, reading, writing).
• Blood-borne pathogen exposure, bio-hazardous waste, chemicals/gases/fumes/vapors, communicable diseases, electrical shock, floor surfaces, hot/cold temperatures, indoor/outdoor conditions, latex, lighting, patient care/handling injuries, radiation, shift work, and travel may be required.
• Use of personal protective equipment, including respirators.

Nice To Haves

• A high school diploma or equivalent.
• Additional training beyond high school
• APCO, IAHSS or related certification

Responsibilities

• Answer, evaluate, prioritize, and dispatch emergency and non-emergency calls for assistance to Police and Public Safety Officers
• Monitor and process calls from large number of incoming telephone lines, intercom lines, emergency call boxes and alarms
• Monitor complex system of alarms, computerized access control, and CCTV
• Must remain calm and focused during life and death incidents to ensure Police, Security, and Medical response is appropriate and complete
• May perform Public Safety Officer duties when assigned
• Performs other related duties as required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED