Public Safety Communications Officer
About The Position
Under the direction of Public Safety management, performs a variety of duties following established guidelines which promote the safety and well-being of the college community. Primary accountabilities include dispatching all radio calls; receiving and responding to incoming telephone and radio communications; determining the nature of calls and deploying the appropriate emergency and non-emergency personnel and equipment; providing direction and guidance to callers reporting police, fire or medical emergencies and other incidents; access control; and monitoring video surveillance.
Requirements
- High school diploma or equivalent
- One year of dispatching experience or one year of experience working in a customer service oriented position (completion of job related certification program may substitute for the experience)
- Upon hire must be able to complete certification requirements for LEDS/NCIC
- Must complete dispatcher training at the Department of Public Safety Standards and Training within first year of employment
- Must be able to pass both a personal and criminal history background investigation
- Must not have been convicted of a felony crime or any crime for which a maximum term of imprisonment of more than one year may be imposed
- Must not have been convicted of any law violations involving the unlawful use, possession, delivery, or manufacture of a controlled substance, narcotic, or dangerous drug
- Must pass a hearing and vision evaluation to ensure the essential functions of the job can be performed effectively
- Must have the ability to speak clearly to be understood over radio dispatch
- Must have good coping and recovery skills and abilities for dealing with a stressful work environment
- Must have the ability to write clearly
- Must have the ability to quickly analyze complex situations and exercise critical thinking to produce favorable outcomes that mitigate risk and contribute to community safety
Responsibilities
- Dispatching all radio calls
- Receiving and responding to incoming telephone and radio communications
- Determining the nature of calls and deploying the appropriate emergency and non-emergency personnel and equipment
- Providing direction and guidance to callers reporting police, fire or medical emergencies and other incidents
- Access control
- Monitoring video surveillance
Benefits
- Comprehensive benefit package
- Oregon PERS contribution
- Tax deferred annuity program and a deferred compensation program
- Tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions
- Free access to the sport centers / campus gymnasiums, performing arts, and cultural events
- Paid Leave (Pro-rated by FTE for Part-Time Employees)
- 8 hours of vacation leave per month (additional vacation hours with years of service)
- 1 day of sick leave per month
- 12 paid holidays
- PCC Winter Break (when College is Closed)
- 24 hours of personal leave per year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
