Public Safety Communications Officer

Portland Community College•Sylvania, OH

21h•Onsite

About The Position

Under the direction of Public Safety management, performs a variety of duties following established guidelines which promote the safety and well-being of the college community. Primary accountabilities include dispatching all radio calls; receiving and responding to incoming telephone and radio communications; determining the nature of calls and deploying the appropriate emergency and non-emergency personnel and equipment; providing direction and guidance to callers reporting police, fire or medical emergencies and other incidents; access control; and monitoring video surveillance.

Requirements

High school diploma or equivalent
One year of dispatching experience or one year of experience working in a customer service oriented position (completion of job related certification program may substitute for the experience)
Upon hire must be able to complete certification requirements for LEDS/NCIC
Must complete dispatcher training at the Department of Public Safety Standards and Training within first year of employment
Must be able to pass both a personal and criminal history background investigation
Must not have been convicted of a felony crime or any crime for which a maximum term of imprisonment of more than one year may be imposed
Must not have been convicted of any law violations involving the unlawful use, possession, delivery, or manufacture of a controlled substance, narcotic, or dangerous drug
Must pass a hearing and vision evaluation to ensure the essential functions of the job can be performed effectively
Must have the ability to speak clearly to be understood over radio dispatch
Must have good coping and recovery skills and abilities for dealing with a stressful work environment
Must have the ability to write clearly
Must have the ability to quickly analyze complex situations and exercise critical thinking to produce favorable outcomes that mitigate risk and contribute to community safety

Responsibilities

Dispatching all radio calls
Receiving and responding to incoming telephone and radio communications
Determining the nature of calls and deploying the appropriate emergency and non-emergency personnel and equipment
Providing direction and guidance to callers reporting police, fire or medical emergencies and other incidents
Access control
Monitoring video surveillance

Benefits

Comprehensive benefit package
Oregon PERS contribution
Tax deferred annuity program and a deferred compensation program
Tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions
Free access to the sport centers / campus gymnasiums, performing arts, and cultural events
Paid Leave (Pro-rated by FTE for Part-Time Employees)
8 hours of vacation leave per month (additional vacation hours with years of service)
1 day of sick leave per month
12 paid holidays
PCC Winter Break (when College is Closed)
24 hours of personal leave per year