Public Safety Assistant - Terminal Services

CVG Airport Authority • Burlington, KY

1d • Onsite

About The Position

A non-sworn uniformed position with the responsibility of parking enforcement, traffic direction and control, vehicle searches, personnel searches and screening, and provides assistance to the airport community in dissemination of information and directions. The Public Safety Assistant also performs security queue management and oversight, and acts as a public liaison for direction, control, and flow in coordination with KCAB, air carriers, and the Transportation Security Administration.

Requirements

• High School Diploma or GED and related work experience in law enforcement, security, airport, military and/or customer service involving direct contact with customers; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
• Valid Driver’s License
• Maintain Security Identification Display Area (SIDA) clearance.
• Proper identification as prescribed by Kenton County Airport Board
• Security searches
• Customer service
• Clearly and effectively communicating both orally and in writing
• Establishing and maintaining effective, fair, cooperative, collaborative and respectful relationships with internal and external colleagues, peers, work teams and workgroups
• Demonstrated skill in use of hand held metal detector.

Responsibilities

• Directs traffic flow in front of the terminal buildings and other areas as assigned.
• Enforces parking regulations by ensuring no vehicles are unattended, or improperly parked and when necessary, issues citations to vehicles in violation of parking restrictions.
• Supports the Airport Master Security Plan.
• Directs customer flow up to TSA ticket document check (TDC) positions and other areas as assigned.
• Monitors and adjusts queue lanes as necessary based on customer volume and flow to minimize wait times maximizing the customer experience through security checkpoints.
• Acts as a Customer Service Representative by assisting the public with answering questions and giving directions.
• Specialized training for lost and found retrieval as assigned.
• Performs other duties of a similar nature and level as assigned.

Benefits

• 401(k) and 457 options
• Generous paid time off including 10 holidays a year
• Employee Assistance Program
• Tuition Reimbursement and Professional Development programs
• Performance Reward Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED