Office Assistant - Public Safety

City of New Brighton•Public Safety Center - New Brighton, MN

12h•Onsite

About The Position

Performs basic work answering calls and emails, assisting walk-in customers, performing records management, processing DWI's and search warrants, processing data requests, requested reports, and permits and assisting with tasks related to the property evidence room for the Department of Public Safety. Performs related work as apparent or assigned.

Requirements

High School Diploma or GED with considerable work-related experience.
Minimum of three years' secretarial work and/or customer service/receptionist experience.
Developing and maintaining a thorough working knowledge of all department and applicable City policies and procedures in order to help facilitate compliance with such policies and procedures by all personnel.
Demonstrating by personal example the service excellence and integrity expected from all staff.
Developing respectful and cooperative relationships with co-workers, including willing assistance to newer staff so job responsibilities can be performed with confidence as quickly as possible.
Conferring regularly with and keeping the immediate supervisor informed of all important matters pertaining to those functions and job responsibilities for which accountable.
Representing the City in a professional manner to the general public and other outside contacts / constituencies in a manner that helps maintain and enhance New Brighton's reputation as a well-managed City.
Demonstrating a commitment to diversity, equity, and inclusion.

Responsibilities

Reviews, codes, processes, assigns, routes, files, and manages police reports, citations, DWI's and search warrants; assists with coding, filing, and management of all videos related to police reports including the proper handling of requests for viewing.
Assists with the management of property and evidence room including handling, storing, purging, and release of property, disposal of drugs, and yearly audits.
Tracks and manages false alarms; composes notification letters and creates invoices for billable alarms.
Processes criminal history reports for officers and detectives, background checks for new hires, and assists with processing permit to purchase applications.
Provides customer service via telephone and walk-in customers.
Creates required weekly incident reports for public viewing of Public Safety incidents.
Answers questions and processes data requests while complying with the rules and regulations of the Data Practices Act.
Participates in interview panels for hiring of Public Safety personnel.
Assists with training newly hired Public Safety personnel regarding reports, citations, and utilizing the records management system.
Enters data into NCIC and reviews entries made for dispatch of firearms, missing persons and vehicles, and checks notifications for recovery of items; manages the updates appropriately.
Assists with management and filing of requests for expungements and sealed records; monitors the process and expunges or seals the records per court rulings.
Manages calendars, as needed.
Creates invoices, as needed.