Public Relations Director

Ferrovial•Atlanta, GA

16h

About The Position

The Public Relations Director directs and manages public relations and stakeholder communications for the construction and operation of the project. The role provides leadership and oversight for public information, stakeholder engagement, community outreach, media and digital communications, public meetings, inquiry management, public education materials, communication planning, database maintenance, documentation, and coordination with project leadership, owners, agencies, civic and business groups, community members, corridor constituents, facility users, and other stakeholders. The director helps ensure project information is communicated accurately, professionally, consistently, and in a timely manner, in alignment with project requirements, company standards, and Ferrovial expectations. The position leads public relations staff and coordinates with internal and external project partners. It also oversees public-facing information and channels, community education and outreach events, inquiry response processes, stakeholder records, and communication documentation, while identifying ways to improve outreach and public relations workflows.

Requirements

Bachelor’s degree in Journalism, Communications, Public Relations, Marketing, Business Administration, or a related field is preferred.
A minimum of seven years of progressive experience in public relations, communications, public affairs, stakeholder engagement, community outreach, or related roles is preferred.
Strong knowledge of public affairs principles, stakeholder communication practices, community outreach methods, media coordination, website and content management, social media, and public meeting support.
Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, Teams, and SharePoint.
Demonstrated leadership, written and verbal communication, public speaking, organization, customer service, attention to detail, professionalism, judgment, and integrity.
Ability to coordinate effectively with internal and external stakeholders.

Nice To Haves

Experience in transportation, construction, infrastructure, public policy, government affairs, community relations, or major public-facing project environments.
Experience with stakeholder databases, communication tracking tools, or content management systems.

Responsibilities

Direct and manage efforts to keep the general public and key stakeholders informed about project construction and operation.
Develop, implement, and oversee public relations strategies, communication plans, stakeholder outreach, and public information processes.
Provide direction for project messaging, construction updates, public notices, stakeholder communications, and community engagement.
Coordinate with project leadership, owners, agencies, construction teams, and other stakeholders to ensure public information is accurate, timely, and aligned with project needs.
Promote professional, transparent, and consistent communication with the public, corridor constituents, facility users, civic and business groups, and other interested parties.
Oversee the gathering, review, and distribution of construction updates, project timelines, traffic impacts, milestone information, and other public-facing information.
Direct communications through channels such as Highway Condition Reports, website postings, social media, notices, newsletters, presentations, and other materials.
Review public-facing materials for accuracy, clarity, alignment, and consistency with approved messaging and project requirements.
Support coordination of media inquiries, public information requests, communication updates, and project announcements as assigned.
Identify opportunities to improve public communications, digital content, outreach tools, and stakeholder awareness.
Organize, facilitate, and oversee public meetings, community education presentations, town halls, forums, civic and business group presentations, and related outreach events.
Develop or direct the development of community education presentations, outreach materials, project updates, talking points, and supporting communication content.
Coordinate outreach logistics, presentation materials, attendance information, stakeholder follow-up, and meeting documentation.
Help increase public and stakeholder knowledge of the project, its status, construction impacts, and operational updates.
Represent the project professionally in public-facing settings and support productive engagement with community members and stakeholder groups.
Oversee processes for receiving, logging, tracking, responding to, and forwarding public and stakeholder comments, questions, and concerns.
Ensure inquiries are routed to appropriate project staff and timely follow-up is completed.
Direct maintenance and updating of databases for stakeholders, corridor constituents, facility users, public contacts, and communication records.
Coordinate archiving of public relations data, communication records, and inquiry documentation with applicable Document Control personnel.
Help ensure public relations records, communication logs, stakeholder databases, outreach materials, and supporting documentation are accurate, organized, complete, and accessible to authorized personnel.
Lead, mentor, and support public relations staff, coordinators, administrators, consultants, and team members involved in stakeholder communication and public outreach.
Partner with project staff, supervisors, Document Control, construction teams, leadership, agencies, and other stakeholders to support public information needs.
Prepare, review, and provide public relations reports, communication updates, stakeholder summaries, meeting materials, and executive-level updates as needed.
Identify opportunities to improve stakeholder communication, inquiry tracking, outreach coordination, documentation, customer service, and public relations workflows.
Perform other unlisted duties as assigned.