Public Relations Director

Ferrovial•Atlanta, GA

About The Position

The Public Relations Director directs and manages public relations and stakeholder communications for the construction and operation of the project. The role provides leadership and oversight for public information, stakeholder engagement, community outreach, media and digital communications, public meetings, inquiry management, public education materials, communication planning, database maintenance, documentation, and coordination with project leadership and a wide range of internal and external stakeholders. The director ensures project information is communicated accurately, professionally, consistently, and in a timely manner in accordance with project requirements, company standards, and Ferrovial expectations. The position leads public relations strategy and stakeholder communications; oversees public-facing construction and operational updates across applicable channels; organizes public meetings and community outreach; manages public inquiries, stakeholder databases, and communication records; and leads and supports staff and other contributors involved in outreach. The role also prepares reports and executive updates, coordinates with Document Control and project teams, and identifies opportunities to improve communication, outreach, documentation, and inquiry workflows. Other unlisted duties may be assigned.

Requirements

Bachelor’s degree in Journalism, Communications, Public Relations, Marketing, Business Administration, or a related field preferred.
Minimum of seven years of progressive experience in public relations, communications, public affairs, stakeholder engagement, community outreach, or related roles preferred.
Strong knowledge of public affairs principles, stakeholder communication practices, community outreach methods, media coordination, website and content management, social media, and public meeting support.
Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, Teams, and SharePoint.
Proven leadership, written and verbal communication, public speaking, organizational, and customer service skills.
Attention to detail, professionalism, sound judgment, and integrity.
Ability to coordinate effectively with internal and external stakeholders.
Commitment to teamwork and high standards.

Nice To Haves

Experience in transportation, construction, infrastructure, public policy, government affairs, community relations, or major public-facing project environments.
Experience with stakeholder databases, communication tracking tools, or content management systems.

Responsibilities

Direct and manage the process of keeping the public and key stakeholders informed about project construction and operation.
Develop, implement, and oversee public relations strategies, communication plans, stakeholder outreach, and public information processes.
Provide direction for project messaging, construction updates, public notices, stakeholder communications, and community engagement.
Coordinate with project leadership, owners, agencies, construction teams, and other stakeholders to ensure public information is accurate, timely, and aligned with project needs.
Oversee the gathering, review, and distribution of construction updates, project timelines, traffic impacts, milestones, and other public-facing information.
Direct communications through channels such as Highway Condition Reports, websites, social media, notices, newsletters, presentations, and other materials.
Review public-facing materials for accuracy, clarity, alignment, and consistency with approved messaging and project requirements.
Support coordination of media inquiries, public information requests, communications updates, and project announcements as assigned.
Organize, facilitate, and oversee public meetings, community education presentations, town halls, forums, and civic and business group presentations.
Develop or direct the development of community education presentations, outreach materials, project updates, talking points, and supporting content.
Coordinate outreach logistics, presentation materials, attendance information, stakeholder follow-up, and meeting documentation.
Represent the project professionally in public-facing settings and support engagement with community members and stakeholder groups.
Oversee the receipt, logging, tracking, response, and forwarding of public and stakeholder comments, questions, and concerns.
Ensure inquiries are routed to appropriate project staff and timely follow-up is completed.
Direct maintenance and updating of stakeholder, corridor constituent, facility user, public contact, and related communication databases.
Coordinate archiving of public relations data, communication records, and inquiry documentation with Document Control personnel.
Ensure public relations records, communication logs, databases, outreach materials, and supporting documentation are accurate, organized, complete, and accessible to authorized personnel.
Lead, mentor, and support public relations staff, coordinators, administrators, consultants, and other team members involved in communications and outreach.
Prepare, review, and provide public relations reports, communication updates, stakeholder summaries, meeting materials, and executive-level updates as needed.
Identify improvements to stakeholder communications, inquiry tracking, outreach coordination, documentation, customer service, and public relations workflows.
Perform other duties as assigned.