Public Outreach Specialist I -Roadways Assistant Communications Manager

Cornerstone Concilium • Los Angeles, CA

5d • Onsite

About The Position

Provides communications, outreach, and administrative support for the Airfield and Terminal Modernization Program (ATMP) Roadways and Enabling Projects, including Century Beautification, LAX Gateway, and various LAX Landside projects. Reports to the Public Information Specialist II. Supports implementation of public information and community outreach initiatives, stakeholder engagement, public notifications, and project communications, helping maintain accurate, timely, and consistent communication with stakeholders, community members, businesses, and the public throughout project planning, design, and construction. The role requires onsite presence at LAX offices and project locations, with occasional field visits and attendance at community meetings and public events. Evening, weekend, or extended hours may be required to support outreach events and project milestones.

Requirements

• At least 5 years of relevant experience.
• Experience in public outreach, public relations, communications, community engagement, or a related field.
• Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational and time-management skills, including the ability to manage multiple assignments and deadlines in a fast-paced environment.
• Detail-oriented, with strong proofreading and quality-control abilities.
• Ability to interact professionally with community members, businesses, agencies, elected officials, and project stakeholders.
• Excellent customer service and stakeholder relations skills.
• Ability to work effectively in a collaborative team environment.
• Ability to maintain electronic records, contact databases, and project communication logs.
• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Public Administration, Planning, Political Science, or a related field.

Nice To Haves

• Experience supporting public infrastructure, transportation, aviation, construction, or government projects.
• Construction project experience.
• Familiarity with Canva and Adobe Creative Suite.
• Experience with website content management systems, including Drupal or similar platforms.
• Familiarity with email marketing platforms such as Benchmark or similar systems.
• Knowledge of social media platforms and content management tools.
• Relevant certifications in communications, public engagement, marketing, or project management.

Responsibilities

• Assist with implementing stakeholder engagement and communications plans for the ATMP Roadways and Enabling Projects.
• Track and help address public inquiries, comments, complaints, and information requests, escalating issues as appropriate.
• Prepare and distribute traffic advisories, construction notices, project updates, and community notifications.
• Maintain stakeholder contact databases, distribution lists, communication records, outreach logs, and engagement databases.
• Draft routine correspondence, meeting notices, stakeholder updates, and outreach materials.
• Assist with developing PowerPoint presentations, fact sheets, FAQs, and informational materials.
• Coordinate logistics for public outreach events, open houses, workshops, community meetings, and stakeholder briefings.
• Support website updates, document uploads, content management, and social media content preparation, scheduling, graphics coordination, and monitoring.
• Support media event preparation, including attendee coordination, logistics, and material distribution.
• Coordinate meeting schedules, agendas, sign-in sheets, and meeting summaries.
• Monitor project activities and community concerns and provide updates to the Public Information Specialist II.
• Prepare reports documenting outreach efforts, stakeholder engagement activities, and communication metrics.
• Coordinate distribution of project information to internal project teams and external stakeholders.
• Support contractor and consultant teams in implementing approved project communication protocols.
• Assist with field outreach activities at project sites, meetings, and community events.
• Perform other communications and outreach-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level