Public Outreach Specialist I

Hill International•Los Angeles, CA

1d•$83,000 - $113,000•Onsite

About The Position

Hill International is seeking a Public Outreach Specialist I in Los Angeles, California. The Public Outreach Specialist I provides communications, outreach, and administrative support for the Airfield and Terminal Modernization Program (ATMP) Roadways and Enabling Projects (Century Beautification, LAX Gateway, various LAX Landside projects, etc.), reporting to the Public Information Specialist II. They assist with the implementation of public information and community outreach initiatives, stakeholder engagement activities, public notifications, and project communications. They support efforts to maintain accurate, timely, and consistent communication with project stakeholders, community members, businesses, and the public throughout project planning, design, and construction activities.

Requirements

Bachelor's Degree in Communications, Public Relations, Journalism, Marketing, Public Administration, Planning, Political Science, or a related field.
Experience in public outreach, public relations, communications, community engagement, or a related field.
Strong written, verbal, and interpersonal communication skills.
Excellent organizational and time management skills.
Ability to manage multiple assignments and deadlines in a fast-paced environment.
Detail-oriented with strong proofreading and quality control abilities.
Ability to interact professionally with community members, businesses, agencies, elected officials, and project stakeholders.
Demonstrates excellent customer service and stakeholder relations skills.
Ability to work effectively in a collaborative team environment.
Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams.
Knowledge of social media platforms and content management tools.
Ability to maintain electronic records, contact databases, and project communication logs.

Nice To Haves

Relevant certifications in communications, public engagement, marketing, or project management are desirable.
Experience supporting public infrastructure, transportation, aviation, construction, or government projects preferred.
Construction project experience preferred.
Familiarity with Canva and Adobe Creative Suite.
Experience working with website content management systems (CMS), including Drupal or similar platforms.
Familiarity with email marketing platforms such as Benchmark or similar systems.

Responsibilities

Assists in implementing the ATMP Roadways and Enabling Projects stakeholder engagement and communications plans.
Helps track and address public inquiries, comments, complaints, and requests for information and escalate issues as appropriate.
Assists in preparing and distributing traffic advisories, construction notices, project updates, and community notifications.
Maintains stakeholder contact databases and distribution lists.
Drafts routine correspondence, meeting notices, stakeholder updates, and outreach materials.
Assists with development of PowerPoint presentations, fact sheets, FAQs, and informational materials.
Coordinates logistics for public outreach events, open houses, workshops, community meetings, and stakeholder briefings.
Supports website updates, document uploads, and content management activities.
Assists with social media content preparation, scheduling, graphics coordination, and monitoring.
Supports media event preparation, including attendee coordination, logistics, and material distribution.
Maintains communication records, outreach activity logs, and stakeholder engagement databases.
Coordinates meeting schedules, agendas, sign-in sheets, and meeting summaries.
Monitors project activities and community concerns and provides updates to the Public Information Specialist II.
Assists in preparing reports documenting outreach efforts, stakeholder engagement activities, and communication metrics.
Coordinates distribution of project information to internal project teams and external stakeholders.
Supports contractor and consultant teams in implementing approved project communication protocols.
Assists with field outreach activities at project sites, meetings, and community events.
Performs other communications and outreach-related duties as assigned.