Office Administrator – Public Notices

USA TODAY Co.•Green Bay, WI

1d•Onsite

About The Position

LOCALiQ, a marketing solution from USA Today Co., helps businesses and communities connect with the audiences that matter most. Our teams combine local expertise, technology, and marketing solutions to make it easier for our customers to reach their goals. We’re looking for a Public Notice Coordinator to join our team at the Green Bay Press-Gazette. This is a detail-focused, customer service and administrative role supporting the placement and processing of public notices, including legal and obituary notices. You’ll work closely with customers, sales representatives, and internal teams to ensure notices are entered accurately, placed correctly, and processed on time. Because many of our products operate on strict deadlines, organization, accuracy, and dependable attendance are essential.

Requirements

Strong attention to detail and accuracy
Excellent spelling and grammar
Strong organizational and time-management skills
Ability to work effectively in a deadline-driven environment
Comfortable working with computers and learning new systems
Basic proficiency with Microsoft Office, particularly Outlook
Strong written and verbal communication skills
Professional and efficient telephone etiquette
Customer service mindset and ability to communicate clearly with customers
Ability to handle confidential information appropriately
Strong data entry skills; ability to type at least 50 words per minute
Dependable attendance and ability to consistently meet deadlines
Ability to manage multiple priorities while maintaining accuracy

Nice To Haves

Prior office, administrative, data entry, customer service, or clerical experience is a plus.
If you are not already a notary, we can assist you in becoming one; prior notary experience is not required.

Responsibilities

Enter and manage advertisements and public notices using internal systems and software
Coordinate ad placement across print and digital products
Process proofs of publication, including signing, notarizing, and sending affidavits to customers by email and/or mail
Generate and manage daily reports, including manifests and affidavits
Review and respond to multiple email inboxes
Answer phones, check messages, and provide professional customer service
Communicate with customers and sales representatives regarding ad placement and deadlines
Perform accurate data entry and maintain detailed records
Assist with ad trafficking and other administrative processes
Use Microsoft Office tools, including Outlook, to manage daily responsibilities
Work with multiple departments on special promotions and projects
Learn and use internal systems such as AdBooker, G3, Wave2, AdPoint, and iPublish
Adapt to changing priorities and assist with other essential duties as needed