Public Involvement Co-op Spring 2027

Commonwealth of Massachusetts•Boston, MA

About The Position

Under the direction of the Highway Division’s Public Involvement Office, the Public Involvement Co-op assists with planning, coordinating, and implementing public involvement activities for MassDOT transportation projects. The role supports Public Involvement Specialists with public meetings and hearings, project information, accessibility requirements, stakeholder coordination, and public involvement records. The co-op offers experience in transportation project communication, public engagement strategies, project management, and collaboration with MassDOT teams, consultants, municipalities, elected officials, and members of the public. The successful candidate is organized, detail-oriented, able to manage multiple priorities, and interested in supporting meaningful public participation in transportation projects.

Nice To Haves

  • Strong organizational skills and attention to detail.
  • Ability to manage multiple assignments, meet deadlines, and prioritize tasks.
  • Strong written and verbal communication skills.
  • Ability to collaborate effectively with internal teams and external stakeholders.
  • Interest in public engagement, transportation, community outreach, or government service.
  • Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Experience with virtual meeting platforms such as Zoom or Microsoft Teams, survey tools, project tracking systems, or database management is a plus.

Responsibilities

  • Support planning and coordination of public involvement activities for transportation projects.
  • Assist Public Involvement Specialists in coordinating virtual and in-person Public Information Meetings (PIMs), Design Public Hearings (DPHs), and other public outreach events.
  • Help prepare meetings, coordinating with project managers, consultants, presenters, and internal stakeholders to ensure meetings are organized and accessible.
  • Assist with developing public outreach plans and preparing materials for PIMs and other public involvement activities.
  • Support MassDOT’s Public Involvement Management Application (PIMA), including creating and updating project and event information, developing project- and event-specific comment forms, tracking public comments, assisting project teams with responses, and maintaining records.
  • Assist with virtual meeting logistics, including scheduling, participant coordination, rehearsal preparation, and communication with meeting producers.
  • Support accessibility for public meetings and materials, including language access coordination, translation services, captioning, and other accommodations as needed.
  • Assist with coordination among project managers, consultants, municipalities, elected officials, and members of the public.
  • Maintain project trackers and schedules for upcoming public involvement activities, meetings, and outreach milestones.
  • Gather participation information and prepare summaries of public involvement activities.
  • Support post-meeting follow-up, including organizing comments, tracking action items, and assisting with documentation.
  • Perform other related duties as assigned.
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