Public Information Officer

City of Titusville•Titusville, FL

12h•Onsite

About The Position

Under the general supervision of the Assistant City Manager, the Public Information Officer (PIO) is responsible for creating and distributing official statements, news releases, and promotional materials to enhance public awareness and understanding of City services and initiatives. The PIO serves as the primary City liaison to news media, ensuring accurate and timely information is conveyed to the public, and manages responses to media inquiries. This role is essential for managing City communications, enhancing public engagement, and ensuring timely and accurate information reaches the Titusville community through various platforms and events.

Requirements

Bachelor’s degree in public relations, communications, marketing, or a related field.
At least four (4) years of recent public relations experience.
Must become an active member of the Space Coast Florida Public Relations Association (FPRA) and obtain Accreditation in Public Relations (APR) within six (6) months of employment.
Must have or acquire the Basic Public Information Officer training through FEMA within one year specifically IS-29 and E0105.
Maintain a valid Florida driver’s license.
Employment eligibility is dependent on a favorable background check.
Excellent judgment in all public communications to ensure clarity, accuracy, and professionalism.
Ability to work accurately under pressure or in high-stress situations.
Strong communication skills, both written and verbal.
Understanding of photography, photo editing, and video concepts.

Nice To Haves

Stay updated on emerging communication technologies.
Experience in using and managing multiple social media platforms.

Responsibilities

Respond to media inquiries and provide accurate information about city initiatives and services.
Coordinate the development and distribution of various media content, including videos, social media posts, e-newsletters, photographs, brochures, and website news releases.
Assist in preparing Titusville Talking Points and monthly articles for local newspapers and represent the City at Council events and speaking engagements.
Monitor social media platforms to track trends and identify topics that require timely responses.
Develop and implement communication strategies to ensure key messages reach community stakeholders, reviewing all press releases and public communications for accuracy and professionalism.
Participate in City events, conduct educational classes on City services, and oversee programs such as the Citizens Academy to enhance public understanding of City operations.
In emergencies, activate and coordinate crisis communication strategies within the Emergency Management framework.
Attend meetings with local organizations, including the Titusville Area Visitors Council, Space Coast Florida Public Relations Association, and Brevard County Public Information Network, to align with stakeholders and familiarize with departmental operations.
Regularly communicate with the supervisor about project status, progress toward goals, and any necessary adjustments to work schedules.
Ensure that all social media activities adhere to City policies and comply with Florida Public Records law.
Participate actively in the Brevard County Public Information Network (PIN) and may be called upon to assist other agencies in responding to emergency incidents as needed.