Public Information Act Officer

North Texas Tollway Authority•San Jose, CA

About The Position

The Public Information Act Officer administers NTTA’s public information request program and coordinates responses to subpoenas, search warrants, and court orders. The role ensures that requests are processed accurately and efficiently in compliance with the Texas Public Information Act, the Texas Administrative Code, applicable opinions and decisions of the Office of the Attorney General, and other governing laws. The position carries specific statutory responsibilities and potential liability. The Officer coordinates responses across NTTA departments; analyzes routine, complex, and sensitive records; prepares legal and administrative correspondence; manages requests and document production, including information excepted from public disclosure; and serves as a subject-matter resource for NTTA staff. The role also administers request-processing software, maintains request files and records, and reports on program activity. Applicants must be eligible to lawfully work in the United States immediately. H-1B visa sponsorship is not available. NTTA is an Equal Opportunity Employer and does not discriminate on the listed protected grounds.

Requirements

Bachelor’s degree.
At least seven years of legal-related or Public Information Act experience.
Self-starter who completes projects independently.
Ability to stay focused under tight deadlines and a high volume of requests.
Ability to maintain confidentiality and exercise discretion while working in a team setting.
Highly detail-oriented with strong organizational skills.
Strong interpersonal collaboration and communication skills.
Demonstrates a high level of critical thinking.
Must be eligible to lawfully work in the United States immediately; H-1B visa sponsorship is not available.

Responsibilities

Oversee documentation for information requests from citizens, attorneys, businesses, governmental agencies, and media from receipt through final disposition.
Evaluate the scope of information requests and coordinate with internal departments to identify and facilitate the timely release of complete and accurate records.
Identify and withhold information that is confidential, privileged, protected intellectual property, or otherwise excepted from public disclosure under applicable law.
Prepare requestor correspondence, including clarification requests, cost estimates, Attorney General notices, and other Public Information Act communications, while meeting statutory deadlines.
Notify third parties of information requests and civil subpoenas seeking disclosure of their confidential information.
Prepare legal briefs, compile responsive records, and coordinate with legal counsel on submissions to the Office of the Attorney General supporting requests to withhold information from public disclosure.
Execute and validate information excepted from disclosure consistently with applicable Attorney General rulings, decisions, and other legal authorities.
Prepare business record affidavits regarding information disclosed, as needed.
Respond to criminal subpoenas and requests from governmental authorities by coordinating responsive document production and/or testimony from the appropriate NTTA corporate representative.
Provide training, guidance, and subject-matter expertise to legal team members handling routine requests and to NTTA staff on the Texas Public Information Act and internal policies, processes, and procedures.
Stay informed about legislative developments by reviewing legislation, researching applicable law, consulting attorneys, attending relevant training, and conferring with other Public Information Act officers about best practices.
Maintain complete, organized, and accurate request files and responsive records throughout the request lifecycle in accordance with applicable records retention requirements.
Compile and report on information request volume and related program measures.
Administer and maintain software used to intake, track, process, and report on information requests.
Interpret statutes, Attorney General opinions and decisions, and legal guidance and processes while maintaining strict deadlines.
Participate in team and NTTA employee events and departmental goal setting, attend as-needed in-person meetings, and be in person when handling copies that must be mailed to requesters.