PUBLIC HOUSING AUTHORITY PROGRAM MANAGER

Arizona Department of Administration • Phoenix, AZ

1d • Hybrid

About The Position

The Public Housing Authority Program Manager (PM) reports to the Assistant Deputy Director of Section 8 and Compliance. The PM provides administration, oversight, and/or leadership to the Arizona Public Housing Authority (APHA) and supervises the APHA Team. The APHA administers approximately 300 Housing Choice Vouchers (HCV) in Yavapai County, Arizona including Tenant Based (TB), Veterans Affairs Supportive Housing (VASH), VASH Project-Based (VASH-PBV), and Emergency Housing Vouchers (EHV). In this position, the PM directly supervises and ensures Program Specialists complete their duties in a U.S. Department of Housing and Urban Development (HUD) and Arizona Department of Housing (ADOH) compliant manner. The PM, with limited oversight, ensures that administrative actions/audits and physical inspections are initiated, performed/completed, and closed out with accuracy and timeliness. This position facilitates/conducts applicant/resident meetings and briefings in Yavapai County, public hearings, owner/agent meetings, and assists with Administrative Plan updating for best practices in processes. This position has an integral role in ensuring that Arizona Management System (AMS) principles throughout the Section 8/Compliance and APHA Division are facilitated with timeliness and accuracy. This position may offer the ability to work remotely, in Arizona, to include in-office hoteling, based on the department’s business needs and continual meeting of expected performance measures. Must have the ability to commute and utilize office hoteling space as needed. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, shall be performed within Arizona.

Requirements

• Minimum of four years of experience in Public Housing Authority (PHA) or a related field.
• Comprehensive knowledge of relevant federal, state, and local housing guidelines, including those related to Public Housing Authorities (PHAs), U. S. Department of Housing & Urban Development (HUD), Housing Choice Voicers (HCV), Veterans Affairs Supportive Housing (VASH), VASH Project-Based (VASH-PBV), and Emergency Housing Vouchers (EHV).
• Knowledge of layered federal regulations including Fair Housing, Lead Safe Housing Rules, Uniform Physical Condition Standards (UPCS), Housing Quality Standards (HQS), National Standards for the Physical Inspection of Real Estate (NSPIRE), Housing Opportunity through Modernization Act (HOTMA), Uniform Relocation Act, and all governing Arizona Revised Statutes.
• Proficiency in compliance management software, database systems, and standard office applications (MS Office Suite and Google Suite).
• Strong organizational and project management skills.
• Exceptional attention to detail.
• Proven ability to conduct detailed audits and analyze compliance data.
• Excellent written and verbal communication skills.
• Ability to work both independently and collaboratively.
• Commitment to confidentiality and ethical standards.
• Willingness to travel frequently within Arizona for on-site visits.
• Must have the ability to commute and utilize office hoteling space as needed.
• Must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Responsibilities

• Provides administration, oversight, and/or leadership to the Arizona Public Housing Authority (APHA) and supervises the APHA Team.
• Assists, conducts, and facilitates: HUD PIC Transmissions and corrections of errors, Issuance of Vouchers, Ownership Changes, Requests For Tenancy Approvals, Rent Reasonableness Tests, Applicant Screening/Background Checks, HAP Contract (initiation and adjustment), Portability In or Out of APHA, Utility Allowance Analysis implementation, HUD Income Limit implementation, applicant/resident Transactions (start, hold, abate, stop), EIV (reports and documentation), Requests For Reasonable Accommodation and Modification processing/approvals, HAP Abatements (any reason), Scheduling and Review of completed Inspections, Scheduling of Special Inspections, Informal Reviews/Hearings, and VMS/HUD Reporting.
• Acts as the authoritative contact for fraud and resident concerns for the APHA and delegates the processing as needed.
• Facilitates/conducts random Quality Control Inspections to ensure inspection and response standards are met.
• Frequent travel and site visits within Arizona with occasional out of state travel.

Benefits

• Flexible schedules to create a work/life balance
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly placed foster/adopted child (pilot program)
• Participation in the Arizona State Retirement System (ASRS)
• Vacation with 10 paid holidays per year
• Sick Leave
• Health and Dental Insurance
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees