About The Position

This position is grant funded and solely dependent on the availability of grant funds. Under the HIV Ryan White Division, and under the direction of the Disease Intervention Manager, this role provides program coordination and administrative support for Ryan White, HOPWA, State Services, and other grant-funded programs. The technician assists with the preparation, collection, review, and submission of required grant reports and supporting documentation to ensure compliance with HRSA, DSHS, HUD, and City of Laredo Public Health Department requirements. This includes assisting with data collection, reporting, fiscal documentation, monitoring activities, audits, and site visits. The role collaborates with program, fiscal, and administrative staff to ensure timely and accurate submission of reports and funding agency requirements. Additionally, the technician coordinates with providers, pharmacies, community organizations, and funding agencies to support program operations and service delivery.

Requirements

  • Knowledge of the Ryan White HIV/AIDS Program, including service categories and standards of care.
  • Knowledge of HIV disease, treatment, care continuum, and available community resources.
  • Knowledge of quality management principles and program compliance requirements.
  • Knowledge of electronic medical records and data management systems.
  • Knowledge of HIP AA, confidentiality requirements, and client rights.
  • Ability to maintain accurate records, reports, and program documentation.
  • Ability to interpret and apply federal, state, and local program requirements.
  • Ability to build and maintain effective working relationships with others.
  • Ability to communicate clearly and effectively both orally and in writing.
  • Ability to maintain good planning and organizational skills.
  • Ability to take and follow directions from supervisor.
  • Ability to give directions to and gain compliance from assigned staff.
  • Ability to perform strenuous work and routine work.
  • Ability to communicate effectively both orally and in writing in English and Spanish.
  • Ability to establish and maintain effective working relationships with providers, community organizations, and staff.
  • Ability to coordinate multiple projects and prioritize assignments.
  • Ability to review documentation for accuracy and completeness.
  • Ability to provide excellent customer service to clients and community partners.
  • Ability to maintain a valid Texas Driver License and a good driving record.
  • Ability to project a positive and professional image of the City of Laredo.
  • Ability to comply with all City of Laredo Public Health Department policies and procedures.
  • Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of this position.
  • Associate’s degree or 60 college hours from an accredited college or university in Public Health or a related field.
  • At least one (1) year of experience in healthcare or health related experience.
  • Proof of TB Test/Screening will be required to be presented prior to employment.
  • Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.
  • Must be able to function in a principle-based organization that has a culture built on character and core values.

Nice To Haves

  • Will be required to drive a City vehicle for City business use.

Responsibilities

  • Coordinate Ryan White Program activities and services.
  • Assist with data collection, tracking, validation, and reporting of Ryan White program data.
  • Maintain accurate and complete program records in Patagonia EMR, TCT, and other required systems.
  • Support program monitoring activities, audits, fiscal reviews, and site visits by preparing and organizing required documentation.
  • Assist with quality management activities, including chart reviews, data validation, and corrective action follow-up.
  • Review client records for compliance with Ryan White Program standards and requirements.
  • Maintain resource directories and information on available community services and providers.
  • Collaborate with medical providers, pharmacies, contractors, and community partners to support Ryan White service delivery.
  • Assist with preparation of monthly, quarterly, annual, and special program reports.
  • Monitor program activities to ensure compliance with HRSA, DSHS, and City requirements.
  • Assist with maintaining program policies, procedures, forms, and educational materials.
  • Participate in required trainings, meetings, and continuing education activities.
  • Maintain confidentiality of all client and program information.
  • Assist with implementation of quality improvement activities and program initiatives.
  • Will be required to drive a City vehicle for City business use.
  • Performs other related duties as required.

Benefits

  • As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.
  • Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.
  • Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.
  • A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at (956) 791-7480, two days prior to the scheduled interview and/or test if applicable.
  • City of Laredo is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer.
  • We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity.
  • All applicants who share this goal are encouraged to apply.
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