Public Health Office Assistant - onsite Fayetteville, TN

Novalink Solutions LLC•Fayetteville, TN

5d•Onsite

About The Position

The Lincoln County Health Department is seeking a Public Health Office Assistant to perform clerical tasks in its clinics. The department provides public health, primary care, and dental services. Duties include patient registration, scheduling, check-in and check-out, reminder and follow-up calls, referral coordination, and other assigned work. Applicants should be customer focused, self-motivated, team oriented, and willing to travel as needed throughout the region.

Requirements

High school diploma or equivalent.
Experience equivalent to two years of full-time customer service delivery and/or clerical or office work.
Current driver's license.
Tennessee Bureau of Investigation background check.

Responsibilities

Schedule and manage patient appointments.
Inform patients of visit requirements.
Collect and update client demographic information for registration.
Review documentation to determine eligibility for federal and state programs.
Input data into health department management information systems.
Use multiple computer software systems to input and receive information.
Process the cash drawer and balance it to ensure fiscal responsibility.
Inform clients of their rights and responsibilities for participation in programs.
Obtain prior authorization according to guidance before releasing medical information.
Assist in obtaining prior authorization from insurers by gathering and submitting documentation before services are rendered, as applicable.
Compile appropriate forms for requested services to support efficient clinic flow.
Scan and index records into the electronic dental record.
Maintain a positive, constructive, and cooperative work environment.