Public Health Nurse Surveyor Supervisor

State of Indiana•South Bend, IN

1d•Hybrid

About The Position

This position is responsible for supervising the field survey staff, who conduct onsite surveys at nursing homes and licensed residential facilities, in a region of the state from the west side of Indianapolis west to the Illinois state line in the central part of the state. The position must ensure, through scheduling and monitoring, that certification, complaint and revisit surveys are conducted in prescribed time frames and that the field survey staff conduct the surveys according to state and federal protocols, policies, and procedures. The position utilizes specialized knowledge of Long-Term Care state and federal rules and regulations, training and experience in the survey process, and application of the principles of good clinical practice.

Requirements

Must hold a valid Registered Nurse License issued by the State of Indiana.
Thorough knowledge of federal certification standards and state licensure requirements for the provider types surveyed.
Thorough knowledge of operational and administrative components of provider types surveyed.
Thorough knowledge and ability to assess effectiveness of individual care plans and delivery in provider types surveyed.
Ability to monitor the effectiveness and adequacy of survey inspection and investigation teams.
Ability to observe and recognize adverse health and safety conditions and non-compliance situations and take appropriate actions.
Ability to prepare and review initial certification surveys, recertification surveys, follow-up surveys and complaint investigation surveys.
Ability to delegate work, set clear direction, and manage workflow.
Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.
Individuals should have the ability to perform essential functions with or without reasonable accommodation.
Ability to successfully complete all federally mandated training and testing within the first 12 months of employment.

Nice To Haves

Experience as a Registered Nurse in an Acute or Long-Term Care setting is preferred.
An Associate or Bachelor’s degree in Nursing from an accredited institution is required.

Responsibilities

Ensure that all surveys are scheduled, completed, and submitted timely in accordance with federal certification regulations and state licensure requirements.
Explain and interpret regulations, policies, and protocols for staff.
Review and evaluate surveyed service providers corrective action plans.
Coordinate with Training Director in assessing training needs, developing programs, and conducting orientation and refresher training programs for surveyor staff.
Respond timely to health service provider inquiries regarding survey issues, questions, and problems.
Monitor quality of all survey reports ensuring compliance with the Federal Principles of Documentation.
Provide both on-site and remote oversight supervision and guidance to field surveyors during surveys to ensure consistency of survey protocol application and practices.
Responsible for discussing certification questions and problems with facility administrators and for making final recommendations regarding licensure and/or certification.
Responsible to assist surveyors in identifying significant adverse findings and communicating those findings immediately to appropriate Directors.
Provide expert testimony in administrative hearings and court regarding survey results and recommendations.
Participate in the selection, onboarding, and training of surveyors to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees.
Ensure work performance adheres to quality standards, deadlines, and proper procedures.

Benefits

Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
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