Public Area Attendant Experience Curator

Coury Hospitality•Palo Alto, CA

6d•Onsite

About The Position

Coury Hospitality is hiring a Public Area Attendant / House Attendant - Lobby to support the dual-branded campus of Hotel Citrine Palo Alto, a Tribute Portfolio Hotel, and AC Hotel Palo Alto. The role helps maintain clean, welcoming, and well-stocked guest-facing spaces across both hotels, supporting a distinctive boutique-inspired and modern hospitality experience for business travelers, visitors, and the local community. The attendant maintains the cleanliness and presentation of lobbies, public restrooms, elevators, corridors, meeting spaces, and other public areas. The role also supports room attendants and hotel teams with operational needs, responds to guest requests, and follows safety, lost-and-found, and cleanliness procedures. Duties listed are representative of the general nature of the work and may not include every responsibility.

Requirements

Strong attention to detail and commitment to cleanliness standards.
Excellent customer service and interpersonal skills.
Ability to work independently while supporting a collaborative team environment.
Strong time management and organizational skills.
Ability to remain active throughout the shift and perform physical job duties.
Ability to lift up to 50 pounds and push or pull carts and equipment as needed.
Flexibility to work mornings, evenings, weekends, holidays, and varied schedules based on business needs.
Positive attitude and willingness to contribute wherever needed.

Nice To Haves

Previous hotel housekeeping, custodial, or public area attendant experience preferred.

Responsibilities

Maintain the cleanliness and presentation of lobbies, public restrooms, elevators, corridors, meeting spaces, and other public areas throughout both hotels.
Keep guest-facing spaces welcoming, clean, and well-stocked throughout each shift.
Vacuum, sweep, mop, dust, and polish public areas according to brand standards.
Restock restroom supplies, guest amenities, housekeeping closets, and storage areas.
Assist Room Attendants with linen deliveries, guest requests, rollaway beds, cribs, and other operational needs.
Remove trash, recyclables, and debris from designated areas.
Operate cleaning equipment safely and effectively, including vacuums, carpet extractors, and floor machines.
Report maintenance concerns, safety hazards, and repair needs in a timely manner.
Support Housekeeping, Engineering, Banquets, and Front Office teams to ensure smooth campus operations.
Respond promptly and professionally to guest requests and service needs.
Follow safety procedures, lost-and-found processes, and cleanliness standards.