Public Area

Royal Sonesta Kaua`i Resort- Lihue, HI•Lihue, HI

1d•$28 - $33•Onsite

About The Position

The Public Area Attendant is responsible for maintaining the cleanliness, organization, and appearance of all public areas within the hotel, including lobbies, restrooms, corridors, elevators, meeting spaces, and other designated areas. This position plays a key role in ensuring a clean, welcoming, and safe environment for guests and associates, contributing directly to guest satisfaction and the hotel’s overall presentation standards.

Requirements

Highschool diploma or GED required.
Ability to communicate effectively with guests, peers, and supervisors.
Strong attention to detail and commitment to maintain cleanliness and guest satisfaction.

Nice To Haves

Valid Driver’s License preferred.
Previous Housekeeping or janitorial experience preferred, particularly in a hotel environment.

Responsibilities

Clean, dust, mop, vacuum, and sanitize all assigned public areas and restrooms according to daily checklists and established standards.
Replenish restroom and supply room items including toiletries, paper products, and cleaning supplies.
Maintain cleanliness of lobby furniture, glass surfaces, fixtures, carpets, and floors.
Clean and polish metal surfaces such as elevator doors, handrails, and signage.
Empty trash receptacles, replace liners, and ensure waste is properly disposed of.
Respond promptly to guest requests or inquiries and report any maintenance or safety issues to the supervisor.
Maintain cleanliness in back-of-house areas, including associate corridors and service elevators.
Ensure all cleaning equipment is properly maintained and stored safely after use.
Follow all safety and sanitation policies, including the use of personal protective equipment (PPE).
Support special cleaning projects, deep cleaning schedules, or event setup and teardown as assigned.
Report any lost and found items to the Housekeeping Office in accordance with hotel policy.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Display daily professional, courteous, attentive, helpful, and positive attitude towards all guests, fellow employees, and managers.
Ability to work cohesively with co-workers as part of a team to reach common goals.
Perform other job duties as requested by supervisors/managers as other job duties may be assigned as needed.
Understanding Sonesta’s company and safety policies and maintain compliance with OSHA and the health department requirements.