Public Area Attendant

Viejas Casino & Resort•Alpine, CA

8d•Onsite

About The Position

The Public Area attendant is responsible for the overall cleanliness and maintenance of the hotel lobbies, restrooms, restaurants, corridors, elevators, and other areas that are in view of the guest. In addition, the attendant will assist guests with questions about the resort, report any maintenance issues to the Maintenance Department, and assist with maintaining the safety and security of all guests.

Requirements

High school diploma or general education degree (GED) preferred.
Must be able to be certified in blood borne pathogens/bio-hazardous material clean up (training will be provided).
Three or more months of related experience and/or training.
Must be age 21 years of age or older.
Familiar with housekeeping, including sanitation, laundry operation, and guest service.
Knowledge of how to use and maintain cleaning equipment.
Ability to work in a professional high-pressure environment while demonstrating and maintaining good personal relation/people skills and a positive attitude.
Ability to multitask and work well under stress.
Must be a self-starter, value teamwork, and able to adjust to change.
Must be able to work flexible hours during the day or evening including weekends, holidays, and all blackout dates.

Responsibilities

Deep cleans carpet, windows, floors, corridors, upholstery, and drapes.
Operates machinery such as vacuums, pressure washers, carpet extractors, etc.
Reports maintenance issues such as burnt out light bulbs or damage to furniture, or fixtures.
Ensures windows and doorways and furniture are free of fingerprints and smudges.
Ensures that furniture and hard surfaces are clean and organized, and floors are free of debris.
Notifies supervisor of carpet stains that cannot be removed and equipment malfunctions.
Attends brief staff meeting for update on ongoing hotel activities and promotions.
Participates in company’s safety program and may instruct others in the proper and safe practices.
Responds to requests and resolves internal and external guests’ complaints in a timely manner or refers to the appropriate management team.
Ensures that a clean, safe, hazard-free work environment is maintained.
Adheres to all company and department policies, procedures, and standard operating guidelines.
Performs other duties as assigned.
Does not provide supervision to other team members.

Benefits

Retirement 401(k) with company match
Medical, Dental, Vision Benefits with employer contribution
Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!)
Accident, Critical Illness & Disability Insurance Available
Employee Assistance Program
Bonus Eligibility for all Team Members
$5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment)
Unlimited Chiropractor Benefit with $10 co-pay
Gym Membership Reimbursement
Viejas Pit Stop Fuel Discount