Pub Manager

Tilray Brands, Inc.•Bend, OR

About The Position

The Pub Manager is a hands-on member of the management team responsible for leading shifts, supporting employees, and delivering a welcoming guest experience. Working alongside the General Manager and Assistant General Manager, this role helps organize daily operations, uphold service standards, and meet pub goals. The role is based at 10 Barrel Eastside and requires active participation in a busy pub environment, including standing and walking for extended periods, carrying supplies, and assisting with service and cleaning tasks. Essential duties may be performed with reasonable accommodation. Success means guests feel welcomed and cared for, employees receive clear direction and support, and shifts run smoothly. The successful Pub Manager takes ownership of the floor, follows through on responsibilities, and communicates proactively with the management team.

Requirements

Previous restaurant, bar, or brewery experience.
Strong communication, organization, and problem-solving skills.
Ability to lead by example and remain calm during busy service.
Comfort giving clear direction, coaching employees, and handling guest concerns.
Familiarity with POS systems, cash handling, and basic restaurant operations.
Interest in craft beer and willingness to learn the pub’s food and beverage offerings.
Ability to obtain and maintain required food handler and alcohol service credentials.
Availability to work evenings, weekends, holidays, and opening or closing shifts.

Nice To Haves

Shift lead, supervisory, or employee training experience.

Responsibilities

Lead assigned shifts, including opening and closing the pub.
Maintain a visible presence on the floor, regularly check in with guests, and support employees during service.
Ensure guests receive prompt, accurate, and friendly service; resolve concerns professionally.
Coordinate with the kitchen and bar to support smooth service and consistent food and beverage quality.
Assign sections, side work, cleaning tasks, and breaks according to business needs.
Monitor staffing during shifts and adjust within management guidelines.
Support employee onboarding, training, and ongoing coaching.
Reinforce company policies and service expectations, and communicate performance concerns to the GM or AGM.
Complete cash handling, checkout procedures, and shift reports accurately.
Help monitor inventory, reduce waste, and communicate supply or equipment needs.
Verify completion of opening, closing, and cleaning checklists.
Uphold food safety, sanitation, and responsible alcohol service standards.
Support promotions, events, and community activities.
Communicate shift updates, guest feedback, and operational concerns to the management team.