Greenway Pub AAM

McMenamins • Tigard, OR

2d

About The Position

McMenamins Greenway Pub is hiring an Assistant-Assistant Manager (AAM). The role assists with all pub operations under the guidance and direction of the Pub Manager. The AAM is expected to perform the responsibilities of non-management positions and all pub opening and closing duties. They often act as host and oversee the smooth, effective operation of a shift, working indoors and seasonally outdoors while maintaining excellent customer relations.

The AAM may assign server sections; serve guests by taking food and beverage orders, delivering products, and collecting payment; cashier; use the point-of-sale computer system; and set up, maintain, and break down service and work areas. The role also includes regulating labor, overseeing side work and cleaning, training staff, and performing administrative duties as assigned by the manager. The AAM addresses personnel and customer-service issues, works to meet customer needs and resolve problems during a shift, and reports issues to the Head Manager and District Manager.

This can be physically demanding work in a fast-paced, deadline-oriented environment. The AAM must be able to multitask effectively and work independently as well as with a team. The position is available full-time with a flexible schedule that may include days, evenings, weekends, and holidays.

Requirements

• Be at least 21 years old.
• Obtain and maintain current food-handler certification and an OLCC or Washington State liquor license.
• Have excellent knowledge of wine, ales, and spirits.
• Be available to work full-time with a flexible schedule that includes days, evenings, weekends, and holidays.
• Be able to perform physically demanding work and multitask effectively in a fast-paced, deadline-oriented environment.
• Be able to work independently and as part of a team.

Nice To Haves

• Previous supervisory experience is preferred but not required.

Responsibilities

• Assist with all pub operations under the guidance and direction of the Pub Manager.
• Perform the responsibilities of non-management positions and all pub opening and closing duties.
• Act as host as needed and oversee the smooth and effective operation of shifts.
• Work indoors and outdoors on a seasonal basis while maintaining excellent customer relations.
• Assign sections to servers as needed.
• Serve guests in assigned sections by taking food and beverage orders, delivering products, and collecting payment.
• Cashier and use a point-of-sale computer system.
• Set up, maintain, and break down service and work areas to keep them stocked, organized, efficient, and safe.
• Regulate labor and oversee side work and cleaning duties.
• Train staff and perform administrative duties as assigned by the manager.
• Address personnel and customer-service issues and provide appropriate service to meet customer needs and support customer satisfaction.
• Help solve and troubleshoot problems during shifts and report issues to the Head Manager and District Manager.

Benefits

• Employee perks and discounts, including $45 hotel rooms, 40% off bottles of wine, access to concerts, all-day happy-hour beverage pricing, 40% off McMenamins apparel and spa services, and shift food credits.
• Comprehensive insurance benefits for eligible employees, including vision, medical, dental, chiropractic, and alternative care.
• 401(k) plan with employer contribution for eligible employees.
• Paid time off (PTO).
• Opportunities to work at other locations, including the winery and concerts.
• Work-life balance.
• A positive work environment and a fun team.
• Multiple career-path opportunities within McMenamins.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed